Trouble with the scanner — Xsane

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I have Xsane on Ubuntu 12.04, with the scanner/printe/fax SAMSUNG_SCX_4729_FW. When trying to scan an image, with preview window open, and clicking the button "Acquire preview", I get an error message "failed to start scanner: Scanner cover is open". Of course, the cover is OK; I tried to switch my comp off, the printer off, etc., the same result. I also tried to scan without the use of preview window, but the problem persisted. A regular printing using the same Samsung machine still works perfectly. Any idea how to fix it?









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    I have Xsane on Ubuntu 12.04, with the scanner/printe/fax SAMSUNG_SCX_4729_FW. When trying to scan an image, with preview window open, and clicking the button "Acquire preview", I get an error message "failed to start scanner: Scanner cover is open". Of course, the cover is OK; I tried to switch my comp off, the printer off, etc., the same result. I also tried to scan without the use of preview window, but the problem persisted. A regular printing using the same Samsung machine still works perfectly. Any idea how to fix it?









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      up vote
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      down vote

      favorite









      up vote
      0
      down vote

      favorite











      I have Xsane on Ubuntu 12.04, with the scanner/printe/fax SAMSUNG_SCX_4729_FW. When trying to scan an image, with preview window open, and clicking the button "Acquire preview", I get an error message "failed to start scanner: Scanner cover is open". Of course, the cover is OK; I tried to switch my comp off, the printer off, etc., the same result. I also tried to scan without the use of preview window, but the problem persisted. A regular printing using the same Samsung machine still works perfectly. Any idea how to fix it?









      share













      I have Xsane on Ubuntu 12.04, with the scanner/printe/fax SAMSUNG_SCX_4729_FW. When trying to scan an image, with preview window open, and clicking the button "Acquire preview", I get an error message "failed to start scanner: Scanner cover is open". Of course, the cover is OK; I tried to switch my comp off, the printer off, etc., the same result. I also tried to scan without the use of preview window, but the problem persisted. A regular printing using the same Samsung machine still works perfectly. Any idea how to fix it?







      ubuntu printer scanner





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      asked 8 mins ago









      Al Kap

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