Why linux mint doesn't shutdown the notebook HP 15?

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Previously I posted a similar question, and I didn't find the solution. I had Ubuntu 16.04, which neither turn off nor restart. I formatted the hard disk then I installed Linux mint "Serena", I had hope that this time would be working, but the initial problem in shutdown remains. I installed the corresponding updates for the operating system, and nothing happens. Before I tried too with settings on grub file, what more to do?
My previous post in Ask Ubuntu:
I had an ubuntu 16.04.2 installed in a notebook hp. The problem
started when I noticed ubuntu was enabled to shutdown correctly. I
means, show the screen of poweroff but freeze. And finally I pressed
the button ON/off to force the shutdown. I bear this problem throught
this time, but this week I had the chance and time to format my
notebook and reinstall ubuntu. I downloaded ubuntu 17 and installed
it. Started other trouble with ubuntu 17, It stands frozen suddenly, I
can't do anything, neither open terminal. Then I do a format again, I
reinstalled the old ubuntu 16.04.02 from a booteable pendrive.
I began the test, the problem of shutting and restarting is keeping!
Now I don't know what more to do. Someone can help me solve this?
The features:
00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0e)
00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0e)
00:13.0 SATA controller: Intel Corporation Atom Processor E3800 Series SATA AHCI Controller (rev 0e)
00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI (rev 0e)
00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0e)
00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
00:1c.0 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 1 (rev 0e)
00:1c.1 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 2 (rev 0e)
00:1c.2 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 3 (rev 0e)
00:1c.3 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 4 (rev 0e)
00:1d.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series USB EHCI (rev 0e)
00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0e)
00:1f.3 SMBus: Intel Corporation Atom Processor E3800 Series SMBus Controller (rev 0e)
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter (rev 01)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)
04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller (rev 07)
linux-mint
add a comment |Â
up vote
0
down vote
favorite
Previously I posted a similar question, and I didn't find the solution. I had Ubuntu 16.04, which neither turn off nor restart. I formatted the hard disk then I installed Linux mint "Serena", I had hope that this time would be working, but the initial problem in shutdown remains. I installed the corresponding updates for the operating system, and nothing happens. Before I tried too with settings on grub file, what more to do?
My previous post in Ask Ubuntu:
I had an ubuntu 16.04.2 installed in a notebook hp. The problem
started when I noticed ubuntu was enabled to shutdown correctly. I
means, show the screen of poweroff but freeze. And finally I pressed
the button ON/off to force the shutdown. I bear this problem throught
this time, but this week I had the chance and time to format my
notebook and reinstall ubuntu. I downloaded ubuntu 17 and installed
it. Started other trouble with ubuntu 17, It stands frozen suddenly, I
can't do anything, neither open terminal. Then I do a format again, I
reinstalled the old ubuntu 16.04.02 from a booteable pendrive.
I began the test, the problem of shutting and restarting is keeping!
Now I don't know what more to do. Someone can help me solve this?
The features:
00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0e)
00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0e)
00:13.0 SATA controller: Intel Corporation Atom Processor E3800 Series SATA AHCI Controller (rev 0e)
00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI (rev 0e)
00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0e)
00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
00:1c.0 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 1 (rev 0e)
00:1c.1 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 2 (rev 0e)
00:1c.2 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 3 (rev 0e)
00:1c.3 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 4 (rev 0e)
00:1d.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series USB EHCI (rev 0e)
00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0e)
00:1f.3 SMBus: Intel Corporation Atom Processor E3800 Series SMBus Controller (rev 0e)
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter (rev 01)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)
04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller (rev 07)
linux-mint
add a comment |Â
up vote
0
down vote
favorite
up vote
0
down vote
favorite
Previously I posted a similar question, and I didn't find the solution. I had Ubuntu 16.04, which neither turn off nor restart. I formatted the hard disk then I installed Linux mint "Serena", I had hope that this time would be working, but the initial problem in shutdown remains. I installed the corresponding updates for the operating system, and nothing happens. Before I tried too with settings on grub file, what more to do?
My previous post in Ask Ubuntu:
I had an ubuntu 16.04.2 installed in a notebook hp. The problem
started when I noticed ubuntu was enabled to shutdown correctly. I
means, show the screen of poweroff but freeze. And finally I pressed
the button ON/off to force the shutdown. I bear this problem throught
this time, but this week I had the chance and time to format my
notebook and reinstall ubuntu. I downloaded ubuntu 17 and installed
it. Started other trouble with ubuntu 17, It stands frozen suddenly, I
can't do anything, neither open terminal. Then I do a format again, I
reinstalled the old ubuntu 16.04.02 from a booteable pendrive.
I began the test, the problem of shutting and restarting is keeping!
Now I don't know what more to do. Someone can help me solve this?
The features:
00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0e)
00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0e)
00:13.0 SATA controller: Intel Corporation Atom Processor E3800 Series SATA AHCI Controller (rev 0e)
00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI (rev 0e)
00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0e)
00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
00:1c.0 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 1 (rev 0e)
00:1c.1 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 2 (rev 0e)
00:1c.2 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 3 (rev 0e)
00:1c.3 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 4 (rev 0e)
00:1d.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series USB EHCI (rev 0e)
00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0e)
00:1f.3 SMBus: Intel Corporation Atom Processor E3800 Series SMBus Controller (rev 0e)
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter (rev 01)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)
04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller (rev 07)
linux-mint
Previously I posted a similar question, and I didn't find the solution. I had Ubuntu 16.04, which neither turn off nor restart. I formatted the hard disk then I installed Linux mint "Serena", I had hope that this time would be working, but the initial problem in shutdown remains. I installed the corresponding updates for the operating system, and nothing happens. Before I tried too with settings on grub file, what more to do?
My previous post in Ask Ubuntu:
I had an ubuntu 16.04.2 installed in a notebook hp. The problem
started when I noticed ubuntu was enabled to shutdown correctly. I
means, show the screen of poweroff but freeze. And finally I pressed
the button ON/off to force the shutdown. I bear this problem throught
this time, but this week I had the chance and time to format my
notebook and reinstall ubuntu. I downloaded ubuntu 17 and installed
it. Started other trouble with ubuntu 17, It stands frozen suddenly, I
can't do anything, neither open terminal. Then I do a format again, I
reinstalled the old ubuntu 16.04.02 from a booteable pendrive.
I began the test, the problem of shutting and restarting is keeping!
Now I don't know what more to do. Someone can help me solve this?
The features:
00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0e)
00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0e)
00:13.0 SATA controller: Intel Corporation Atom Processor E3800 Series SATA AHCI Controller (rev 0e)
00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI (rev 0e)
00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0e)
00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
00:1c.0 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 1 (rev 0e)
00:1c.1 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 2 (rev 0e)
00:1c.2 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 3 (rev 0e)
00:1c.3 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 4 (rev 0e)
00:1d.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series USB EHCI (rev 0e)
00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0e)
00:1f.3 SMBus: Intel Corporation Atom Processor E3800 Series SMBus Controller (rev 0e)
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter (rev 01)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)
04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller (rev 07)
linux-mint
asked Feb 1 at 20:11
user273785
1
1
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1 Answer
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Linux Mint 18.1 "Serena" is based on Ubuntu 16.04, so it's normal if it still doesn't work.
Looks like a regular driver problem though. Full support for Intel Atom-based laptops on Linux is not easy, so that'll generally takes time.
Â
However, before trying anything else. Did you updated your Ubuntu to 16.04.3 ?
If you did, just install Ukuu by following this: tutorial, to install the latest LTS Kernel -and drivers-, which is 4.14 and see if things gets better.
Â
Also, for stability reasons, please never ever install any Ubuntu releases outside LTS.
add a comment |Â
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
1
down vote
Linux Mint 18.1 "Serena" is based on Ubuntu 16.04, so it's normal if it still doesn't work.
Looks like a regular driver problem though. Full support for Intel Atom-based laptops on Linux is not easy, so that'll generally takes time.
Â
However, before trying anything else. Did you updated your Ubuntu to 16.04.3 ?
If you did, just install Ukuu by following this: tutorial, to install the latest LTS Kernel -and drivers-, which is 4.14 and see if things gets better.
Â
Also, for stability reasons, please never ever install any Ubuntu releases outside LTS.
add a comment |Â
up vote
1
down vote
Linux Mint 18.1 "Serena" is based on Ubuntu 16.04, so it's normal if it still doesn't work.
Looks like a regular driver problem though. Full support for Intel Atom-based laptops on Linux is not easy, so that'll generally takes time.
Â
However, before trying anything else. Did you updated your Ubuntu to 16.04.3 ?
If you did, just install Ukuu by following this: tutorial, to install the latest LTS Kernel -and drivers-, which is 4.14 and see if things gets better.
Â
Also, for stability reasons, please never ever install any Ubuntu releases outside LTS.
add a comment |Â
up vote
1
down vote
up vote
1
down vote
Linux Mint 18.1 "Serena" is based on Ubuntu 16.04, so it's normal if it still doesn't work.
Looks like a regular driver problem though. Full support for Intel Atom-based laptops on Linux is not easy, so that'll generally takes time.
Â
However, before trying anything else. Did you updated your Ubuntu to 16.04.3 ?
If you did, just install Ukuu by following this: tutorial, to install the latest LTS Kernel -and drivers-, which is 4.14 and see if things gets better.
Â
Also, for stability reasons, please never ever install any Ubuntu releases outside LTS.
Linux Mint 18.1 "Serena" is based on Ubuntu 16.04, so it's normal if it still doesn't work.
Looks like a regular driver problem though. Full support for Intel Atom-based laptops on Linux is not easy, so that'll generally takes time.
Â
However, before trying anything else. Did you updated your Ubuntu to 16.04.3 ?
If you did, just install Ukuu by following this: tutorial, to install the latest LTS Kernel -and drivers-, which is 4.14 and see if things gets better.
Â
Also, for stability reasons, please never ever install any Ubuntu releases outside LTS.
edited Feb 1 at 22:27
answered Feb 1 at 21:00
X.LINK
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