Why linux mint doesn't shutdown the notebook HP 15?

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Previously I posted a similar question, and I didn't find the solution. I had Ubuntu 16.04, which neither turn off nor restart. I formatted the hard disk then I installed Linux mint "Serena", I had hope that this time would be working, but the initial problem in shutdown remains. I installed the corresponding updates for the operating system, and nothing happens. Before I tried too with settings on grub file, what more to do?



My previous post in Ask Ubuntu:




I had an ubuntu 16.04.2 installed in a notebook hp. The problem
started when I noticed ubuntu was enabled to shutdown correctly. I
means, show the screen of poweroff but freeze. And finally I pressed
the button ON/off to force the shutdown. I bear this problem throught
this time, but this week I had the chance and time to format my
notebook and reinstall ubuntu. I downloaded ubuntu 17 and installed
it. Started other trouble with ubuntu 17, It stands frozen suddenly, I
can't do anything, neither open terminal. Then I do a format again, I
reinstalled the old ubuntu 16.04.02 from a booteable pendrive.



I began the test, the problem of shutting and restarting is keeping!
Now I don't know what more to do. Someone can help me solve this?



The features:




00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0e)
00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0e)
00:13.0 SATA controller: Intel Corporation Atom Processor E3800 Series SATA AHCI Controller (rev 0e)
00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI (rev 0e)
00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0e)
00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
00:1c.0 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 1 (rev 0e)
00:1c.1 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 2 (rev 0e)
00:1c.2 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 3 (rev 0e)
00:1c.3 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 4 (rev 0e)
00:1d.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series USB EHCI (rev 0e)
00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0e)
00:1f.3 SMBus: Intel Corporation Atom Processor E3800 Series SMBus Controller (rev 0e)
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter (rev 01)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)
04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller (rev 07)






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    up vote
    0
    down vote

    favorite












    Previously I posted a similar question, and I didn't find the solution. I had Ubuntu 16.04, which neither turn off nor restart. I formatted the hard disk then I installed Linux mint "Serena", I had hope that this time would be working, but the initial problem in shutdown remains. I installed the corresponding updates for the operating system, and nothing happens. Before I tried too with settings on grub file, what more to do?



    My previous post in Ask Ubuntu:




    I had an ubuntu 16.04.2 installed in a notebook hp. The problem
    started when I noticed ubuntu was enabled to shutdown correctly. I
    means, show the screen of poweroff but freeze. And finally I pressed
    the button ON/off to force the shutdown. I bear this problem throught
    this time, but this week I had the chance and time to format my
    notebook and reinstall ubuntu. I downloaded ubuntu 17 and installed
    it. Started other trouble with ubuntu 17, It stands frozen suddenly, I
    can't do anything, neither open terminal. Then I do a format again, I
    reinstalled the old ubuntu 16.04.02 from a booteable pendrive.



    I began the test, the problem of shutting and restarting is keeping!
    Now I don't know what more to do. Someone can help me solve this?



    The features:




    00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0e)
    00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0e)
    00:13.0 SATA controller: Intel Corporation Atom Processor E3800 Series SATA AHCI Controller (rev 0e)
    00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI (rev 0e)
    00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0e)
    00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
    00:1c.0 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 1 (rev 0e)
    00:1c.1 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 2 (rev 0e)
    00:1c.2 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 3 (rev 0e)
    00:1c.3 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 4 (rev 0e)
    00:1d.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series USB EHCI (rev 0e)
    00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0e)
    00:1f.3 SMBus: Intel Corporation Atom Processor E3800 Series SMBus Controller (rev 0e)
    02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter (rev 01)
    03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)
    04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller (rev 07)






    share|improve this question






















      up vote
      0
      down vote

      favorite









      up vote
      0
      down vote

      favorite











      Previously I posted a similar question, and I didn't find the solution. I had Ubuntu 16.04, which neither turn off nor restart. I formatted the hard disk then I installed Linux mint "Serena", I had hope that this time would be working, but the initial problem in shutdown remains. I installed the corresponding updates for the operating system, and nothing happens. Before I tried too with settings on grub file, what more to do?



      My previous post in Ask Ubuntu:




      I had an ubuntu 16.04.2 installed in a notebook hp. The problem
      started when I noticed ubuntu was enabled to shutdown correctly. I
      means, show the screen of poweroff but freeze. And finally I pressed
      the button ON/off to force the shutdown. I bear this problem throught
      this time, but this week I had the chance and time to format my
      notebook and reinstall ubuntu. I downloaded ubuntu 17 and installed
      it. Started other trouble with ubuntu 17, It stands frozen suddenly, I
      can't do anything, neither open terminal. Then I do a format again, I
      reinstalled the old ubuntu 16.04.02 from a booteable pendrive.



      I began the test, the problem of shutting and restarting is keeping!
      Now I don't know what more to do. Someone can help me solve this?



      The features:




      00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0e)
      00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0e)
      00:13.0 SATA controller: Intel Corporation Atom Processor E3800 Series SATA AHCI Controller (rev 0e)
      00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI (rev 0e)
      00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0e)
      00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
      00:1c.0 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 1 (rev 0e)
      00:1c.1 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 2 (rev 0e)
      00:1c.2 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 3 (rev 0e)
      00:1c.3 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 4 (rev 0e)
      00:1d.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series USB EHCI (rev 0e)
      00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0e)
      00:1f.3 SMBus: Intel Corporation Atom Processor E3800 Series SMBus Controller (rev 0e)
      02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter (rev 01)
      03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)
      04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller (rev 07)






      share|improve this question












      Previously I posted a similar question, and I didn't find the solution. I had Ubuntu 16.04, which neither turn off nor restart. I formatted the hard disk then I installed Linux mint "Serena", I had hope that this time would be working, but the initial problem in shutdown remains. I installed the corresponding updates for the operating system, and nothing happens. Before I tried too with settings on grub file, what more to do?



      My previous post in Ask Ubuntu:




      I had an ubuntu 16.04.2 installed in a notebook hp. The problem
      started when I noticed ubuntu was enabled to shutdown correctly. I
      means, show the screen of poweroff but freeze. And finally I pressed
      the button ON/off to force the shutdown. I bear this problem throught
      this time, but this week I had the chance and time to format my
      notebook and reinstall ubuntu. I downloaded ubuntu 17 and installed
      it. Started other trouble with ubuntu 17, It stands frozen suddenly, I
      can't do anything, neither open terminal. Then I do a format again, I
      reinstalled the old ubuntu 16.04.02 from a booteable pendrive.



      I began the test, the problem of shutting and restarting is keeping!
      Now I don't know what more to do. Someone can help me solve this?



      The features:




      00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0e)
      00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0e)
      00:13.0 SATA controller: Intel Corporation Atom Processor E3800 Series SATA AHCI Controller (rev 0e)
      00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI (rev 0e)
      00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0e)
      00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
      00:1c.0 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 1 (rev 0e)
      00:1c.1 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 2 (rev 0e)
      00:1c.2 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 3 (rev 0e)
      00:1c.3 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 4 (rev 0e)
      00:1d.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series USB EHCI (rev 0e)
      00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0e)
      00:1f.3 SMBus: Intel Corporation Atom Processor E3800 Series SMBus Controller (rev 0e)
      02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter (rev 01)
      03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)
      04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller (rev 07)








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      asked Feb 1 at 20:11









      user273785

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          Linux Mint 18.1 "Serena" is based on Ubuntu 16.04, so it's normal if it still doesn't work.



          Looks like a regular driver problem though. Full support for Intel Atom-based laptops on Linux is not easy, so that'll generally takes time.



           



          However, before trying anything else. Did you updated your Ubuntu to 16.04.3 ?



          If you did, just install Ukuu by following this: tutorial, to install the latest LTS Kernel -and drivers-, which is 4.14 and see if things gets better.



           



          Also, for stability reasons, please never ever install any Ubuntu releases outside LTS.






          share|improve this answer






















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            1 Answer
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            1 Answer
            1






            active

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            active

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            active

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            votes








            up vote
            1
            down vote













            Linux Mint 18.1 "Serena" is based on Ubuntu 16.04, so it's normal if it still doesn't work.



            Looks like a regular driver problem though. Full support for Intel Atom-based laptops on Linux is not easy, so that'll generally takes time.



             



            However, before trying anything else. Did you updated your Ubuntu to 16.04.3 ?



            If you did, just install Ukuu by following this: tutorial, to install the latest LTS Kernel -and drivers-, which is 4.14 and see if things gets better.



             



            Also, for stability reasons, please never ever install any Ubuntu releases outside LTS.






            share|improve this answer


























              up vote
              1
              down vote













              Linux Mint 18.1 "Serena" is based on Ubuntu 16.04, so it's normal if it still doesn't work.



              Looks like a regular driver problem though. Full support for Intel Atom-based laptops on Linux is not easy, so that'll generally takes time.



               



              However, before trying anything else. Did you updated your Ubuntu to 16.04.3 ?



              If you did, just install Ukuu by following this: tutorial, to install the latest LTS Kernel -and drivers-, which is 4.14 and see if things gets better.



               



              Also, for stability reasons, please never ever install any Ubuntu releases outside LTS.






              share|improve this answer
























                up vote
                1
                down vote










                up vote
                1
                down vote









                Linux Mint 18.1 "Serena" is based on Ubuntu 16.04, so it's normal if it still doesn't work.



                Looks like a regular driver problem though. Full support for Intel Atom-based laptops on Linux is not easy, so that'll generally takes time.



                 



                However, before trying anything else. Did you updated your Ubuntu to 16.04.3 ?



                If you did, just install Ukuu by following this: tutorial, to install the latest LTS Kernel -and drivers-, which is 4.14 and see if things gets better.



                 



                Also, for stability reasons, please never ever install any Ubuntu releases outside LTS.






                share|improve this answer














                Linux Mint 18.1 "Serena" is based on Ubuntu 16.04, so it's normal if it still doesn't work.



                Looks like a regular driver problem though. Full support for Intel Atom-based laptops on Linux is not easy, so that'll generally takes time.



                 



                However, before trying anything else. Did you updated your Ubuntu to 16.04.3 ?



                If you did, just install Ukuu by following this: tutorial, to install the latest LTS Kernel -and drivers-, which is 4.14 and see if things gets better.



                 



                Also, for stability reasons, please never ever install any Ubuntu releases outside LTS.







                share|improve this answer














                share|improve this answer



                share|improve this answer








                edited Feb 1 at 22:27

























                answered Feb 1 at 21:00









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