Why does my iPhone 7s keep losing Wi-Fi since I installed iOS12?
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up vote
6
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I can connect the phone to Wi-FI manually, but after several minutes, it loses the connection, and I have to restore it manually. This did not happen before I installed iOS 12.
iphone ios upgrade troubleshooting
edited Sep 22 at 11:40
Madhu
30113
asked Sep 22 at 1:27
Bob Johnson
311
add a comment |Â
up vote
6
down vote
favorite
I can connect the phone to Wi-FI manually, but after several minutes, it loses the connection, and I have to restore it manually. This did not happen before I installed iOS 12.
iphone ios upgrade troubleshooting
edited Sep 22 at 11:40
Madhu
30113
asked Sep 22 at 1:27
Bob Johnson
311
add a comment |Â
up vote
6
down vote
favorite
up vote
6
down vote
favorite
I can connect the phone to Wi-FI manually, but after several minutes, it loses the connection, and I have to restore it manually. This did not happen before I installed iOS 12.
iphone ios upgrade troubleshooting
edited Sep 22 at 11:40
Madhu
30113
asked Sep 22 at 1:27
Bob Johnson
311
I can connect the phone to Wi-FI manually, but after several minutes, it loses the connection, and I have to restore it manually. This did not happen before I installed iOS 12.
iphone ios upgrade troubleshooting
iphone ios upgrade troubleshooting
edited Sep 22 at 11:40
Madhu
30113
asked Sep 22 at 1:27
Bob Johnson
311
edited Sep 22 at 11:40
Madhu
30113
asked Sep 22 at 1:27
Bob Johnson
311
edited Sep 22 at 11:40
Madhu
30113
edited Sep 22 at 11:40
Madhu
30113
edited Sep 22 at 11:40
Madhu
30113
30113
asked Sep 22 at 1:27
Bob Johnson
311
asked Sep 22 at 1:27
Bob Johnson
311
asked Sep 22 at 1:27
Bob Johnson
311
311
add a comment |Â
add a comment |Â
2 Answers
2
active
oldest
votes
up vote
3
down vote
Before doing anything, have you erased network settings and verified WiFi is stable?
Next, erase all content and settings and retest on a new network.
Apple typically stops signing the previous release within a week of a new iOS, so you could try restoring back to iOS 11 to rule out a hardware failure that was a coincidence. At that point you can decide to see Apple service before upgrading to understand if you have any recourse from them in case a second upgrade also fails.
Many many iPhone 7 era devices work fine, so it’s almost certainly not a widespread bug. If you’re sure you want iOS 12 I would erase and restore the device and then connect to a Mac to look over the system logs if the failure continues.
answered Sep 22 at 1:44
bmike♦
151k46267588
add a comment |Â
up vote
1
down vote
Thanks, the reset of network settings did it. I'm annoyed at myself because I was so sure it was duet iOS12 that I didn't do theobvious.
answered Sep 22 at 18:23
Bob Johnson
111
Bob - thanks for confirming. If you use the "contact us" link - you can merge your two accounts and then tick the "solved" check mark so others know it worked. I'm super glad it was not anything hard like a failure / repair. It's natural to try and think what changed last when things break.
– bmike♦
Sep 22 at 20:57
add a comment |Â
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
3
down vote
Before doing anything, have you erased network settings and verified WiFi is stable?
Next, erase all content and settings and retest on a new network.
Apple typically stops signing the previous release within a week of a new iOS, so you could try restoring back to iOS 11 to rule out a hardware failure that was a coincidence. At that point you can decide to see Apple service before upgrading to understand if you have any recourse from them in case a second upgrade also fails.
Many many iPhone 7 era devices work fine, so it’s almost certainly not a widespread bug. If you’re sure you want iOS 12 I would erase and restore the device and then connect to a Mac to look over the system logs if the failure continues.
answered Sep 22 at 1:44
bmike♦
151k46267588
add a comment |Â
up vote
3
down vote
Before doing anything, have you erased network settings and verified WiFi is stable?
Next, erase all content and settings and retest on a new network.
Apple typically stops signing the previous release within a week of a new iOS, so you could try restoring back to iOS 11 to rule out a hardware failure that was a coincidence. At that point you can decide to see Apple service before upgrading to understand if you have any recourse from them in case a second upgrade also fails.
Many many iPhone 7 era devices work fine, so it’s almost certainly not a widespread bug. If you’re sure you want iOS 12 I would erase and restore the device and then connect to a Mac to look over the system logs if the failure continues.
answered Sep 22 at 1:44
bmike♦
151k46267588
add a comment |Â
up vote
3
down vote
up vote
3
down vote
Before doing anything, have you erased network settings and verified WiFi is stable?
Next, erase all content and settings and retest on a new network.
Apple typically stops signing the previous release within a week of a new iOS, so you could try restoring back to iOS 11 to rule out a hardware failure that was a coincidence. At that point you can decide to see Apple service before upgrading to understand if you have any recourse from them in case a second upgrade also fails.
Many many iPhone 7 era devices work fine, so it’s almost certainly not a widespread bug. If you’re sure you want iOS 12 I would erase and restore the device and then connect to a Mac to look over the system logs if the failure continues.
answered Sep 22 at 1:44
bmike♦
151k46267588
Before doing anything, have you erased network settings and verified WiFi is stable?
Next, erase all content and settings and retest on a new network.
Apple typically stops signing the previous release within a week of a new iOS, so you could try restoring back to iOS 11 to rule out a hardware failure that was a coincidence. At that point you can decide to see Apple service before upgrading to understand if you have any recourse from them in case a second upgrade also fails.
Many many iPhone 7 era devices work fine, so it’s almost certainly not a widespread bug. If you’re sure you want iOS 12 I would erase and restore the device and then connect to a Mac to look over the system logs if the failure continues.
answered Sep 22 at 1:44
bmike♦
151k46267588
answered Sep 22 at 1:44
bmike♦
151k46267588
answered Sep 22 at 1:44
bmike♦
151k46267588
answered Sep 22 at 1:44
bmike♦
151k46267588
151k46267588
add a comment |Â
add a comment |Â
up vote
1
down vote
Thanks, the reset of network settings did it. I'm annoyed at myself because I was so sure it was duet iOS12 that I didn't do theobvious.
answered Sep 22 at 18:23
Bob Johnson
111
Bob - thanks for confirming. If you use the "contact us" link - you can merge your two accounts and then tick the "solved" check mark so others know it worked. I'm super glad it was not anything hard like a failure / repair. It's natural to try and think what changed last when things break.
– bmike♦
Sep 22 at 20:57
add a comment |Â
up vote
1
down vote
Thanks, the reset of network settings did it. I'm annoyed at myself because I was so sure it was duet iOS12 that I didn't do theobvious.
answered Sep 22 at 18:23
Bob Johnson
111
Bob - thanks for confirming. If you use the "contact us" link - you can merge your two accounts and then tick the "solved" check mark so others know it worked. I'm super glad it was not anything hard like a failure / repair. It's natural to try and think what changed last when things break.
– bmike♦
Sep 22 at 20:57
add a comment |Â
up vote
1
down vote
up vote
1
down vote
Thanks, the reset of network settings did it. I'm annoyed at myself because I was so sure it was duet iOS12 that I didn't do theobvious.
answered Sep 22 at 18:23
Bob Johnson
111
Thanks, the reset of network settings did it. I'm annoyed at myself because I was so sure it was duet iOS12 that I didn't do theobvious.
answered Sep 22 at 18:23
Bob Johnson
111
answered Sep 22 at 18:23
Bob Johnson
111
answered Sep 22 at 18:23
Bob Johnson
111
answered Sep 22 at 18:23
Bob Johnson
111
111
Bob - thanks for confirming. If you use the "contact us" link - you can merge your two accounts and then tick the "solved" check mark so others know it worked. I'm super glad it was not anything hard like a failure / repair. It's natural to try and think what changed last when things break.
– bmike♦
Sep 22 at 20:57
add a comment |Â
Bob - thanks for confirming. If you use the "contact us" link - you can merge your two accounts and then tick the "solved" check mark so others know it worked. I'm super glad it was not anything hard like a failure / repair. It's natural to try and think what changed last when things break.
– bmike♦
Sep 22 at 20:57
Bob - thanks for confirming. If you use the "contact us" link - you can merge your two accounts and then tick the "solved" check mark so others know it worked. I'm super glad it was not anything hard like a failure / repair. It's natural to try and think what changed last when things break.
– bmike♦
Sep 22 at 20:57
Bob - thanks for confirming. If you use the "contact us" link - you can merge your two accounts and then tick the "solved" check mark so others know it worked. I'm super glad it was not anything hard like a failure / repair. It's natural to try and think what changed last when things break.
– bmike♦
Sep 22 at 20:57
add a comment |Â
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