HASP key does not work over ssh

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I am using a software product that uses a HASP USB dongle. The software runs on a Linux box and I would like to run it remotely via ssh (it is a command line software tool). When I am physically on the workstation I can run the tool. When I login via ssh, it says it cannot find the License key.



My other team members use the software tool (separate installation) and are able to use it remotely. I just installed this thing and I can't seem to use it remotely. There isn't much documentation on this HASP dongle and I am not sure if there some super-tight restriction - I think some debug feedback would be great.



Note I am not trying to do anything outside the ordinary. I rebooted the machine and the behavior was still the same. I am thinking that maybe the HASP (UDEV rules) do not permit network users?



Any thoughts guidance would be informative.




linux security udev




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  • 2




    If one colleague is able to run it remotely and you not, could be different access methods or license limitations, or even number of seats. We cannot guess, you would better ask the vendor/supplier.
    – Rui F Ribeiro
    Apr 27 at 17:41






  • 1




    or the people resonsible of those dongle at your company
    – Kiwy
    Apr 27 at 17:47










  • Thank you for the comments. I will look into it ... The dongle and tool documentation does not list limitations related to remote users so it is a bit of a head scratcher. I will send an email to the tool vendor and also ask them to update their documentation accordingly.
    – Xofo
    Apr 27 at 18:13














up vote
0
down vote

favorite












I am using a software product that uses a HASP USB dongle. The software runs on a Linux box and I would like to run it remotely via ssh (it is a command line software tool). When I am physically on the workstation I can run the tool. When I login via ssh, it says it cannot find the License key.



My other team members use the software tool (separate installation) and are able to use it remotely. I just installed this thing and I can't seem to use it remotely. There isn't much documentation on this HASP dongle and I am not sure if there some super-tight restriction - I think some debug feedback would be great.



Note I am not trying to do anything outside the ordinary. I rebooted the machine and the behavior was still the same. I am thinking that maybe the HASP (UDEV rules) do not permit network users?



Any thoughts guidance would be informative.




linux security udev




share|improve this question















  • 2




    If one colleague is able to run it remotely and you not, could be different access methods or license limitations, or even number of seats. We cannot guess, you would better ask the vendor/supplier.
    – Rui F Ribeiro
    Apr 27 at 17:41






  • 1




    or the people resonsible of those dongle at your company
    – Kiwy
    Apr 27 at 17:47










  • Thank you for the comments. I will look into it ... The dongle and tool documentation does not list limitations related to remote users so it is a bit of a head scratcher. I will send an email to the tool vendor and also ask them to update their documentation accordingly.
    – Xofo
    Apr 27 at 18:13












up vote
0
down vote

favorite









up vote
0
down vote

favorite











I am using a software product that uses a HASP USB dongle. The software runs on a Linux box and I would like to run it remotely via ssh (it is a command line software tool). When I am physically on the workstation I can run the tool. When I login via ssh, it says it cannot find the License key.



My other team members use the software tool (separate installation) and are able to use it remotely. I just installed this thing and I can't seem to use it remotely. There isn't much documentation on this HASP dongle and I am not sure if there some super-tight restriction - I think some debug feedback would be great.



Note I am not trying to do anything outside the ordinary. I rebooted the machine and the behavior was still the same. I am thinking that maybe the HASP (UDEV rules) do not permit network users?



Any thoughts guidance would be informative.




linux security udev




share|improve this question











I am using a software product that uses a HASP USB dongle. The software runs on a Linux box and I would like to run it remotely via ssh (it is a command line software tool). When I am physically on the workstation I can run the tool. When I login via ssh, it says it cannot find the License key.



My other team members use the software tool (separate installation) and are able to use it remotely. I just installed this thing and I can't seem to use it remotely. There isn't much documentation on this HASP dongle and I am not sure if there some super-tight restriction - I think some debug feedback would be great.



Note I am not trying to do anything outside the ordinary. I rebooted the machine and the behavior was still the same. I am thinking that maybe the HASP (UDEV rules) do not permit network users?



Any thoughts guidance would be informative.





linux security udev





share|improve this question










share|improve this question




share|improve this question









asked Apr 27 at 16:59









Xofo

2081311




2081311







  • 2




    If one colleague is able to run it remotely and you not, could be different access methods or license limitations, or even number of seats. We cannot guess, you would better ask the vendor/supplier.
    – Rui F Ribeiro
    Apr 27 at 17:41






  • 1




    or the people resonsible of those dongle at your company
    – Kiwy
    Apr 27 at 17:47










  • Thank you for the comments. I will look into it ... The dongle and tool documentation does not list limitations related to remote users so it is a bit of a head scratcher. I will send an email to the tool vendor and also ask them to update their documentation accordingly.
    – Xofo
    Apr 27 at 18:13












  • 2




    If one colleague is able to run it remotely and you not, could be different access methods or license limitations, or even number of seats. We cannot guess, you would better ask the vendor/supplier.
    – Rui F Ribeiro
    Apr 27 at 17:41






  • 1




    or the people resonsible of those dongle at your company
    – Kiwy
    Apr 27 at 17:47










  • Thank you for the comments. I will look into it ... The dongle and tool documentation does not list limitations related to remote users so it is a bit of a head scratcher. I will send an email to the tool vendor and also ask them to update their documentation accordingly.
    – Xofo
    Apr 27 at 18:13







2




2




If one colleague is able to run it remotely and you not, could be different access methods or license limitations, or even number of seats. We cannot guess, you would better ask the vendor/supplier.
– Rui F Ribeiro
Apr 27 at 17:41




If one colleague is able to run it remotely and you not, could be different access methods or license limitations, or even number of seats. We cannot guess, you would better ask the vendor/supplier.
– Rui F Ribeiro
Apr 27 at 17:41




1




1




or the people resonsible of those dongle at your company
– Kiwy
Apr 27 at 17:47




or the people resonsible of those dongle at your company
– Kiwy
Apr 27 at 17:47












Thank you for the comments. I will look into it ... The dongle and tool documentation does not list limitations related to remote users so it is a bit of a head scratcher. I will send an email to the tool vendor and also ask them to update their documentation accordingly.
– Xofo
Apr 27 at 18:13




Thank you for the comments. I will look into it ... The dongle and tool documentation does not list limitations related to remote users so it is a bit of a head scratcher. I will send an email to the tool vendor and also ask them to update their documentation accordingly.
– Xofo
Apr 27 at 18:13















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