USB 3.1 hub shown as USB 2.0

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My problem is the following. My system is detecting my USB 3.1 Gen1 hub (onboard hub).

First, I confirmed that my motherboard does indeed have support for USB 3.1. I have an Asus H97-PRO which has obviously the H97 chipset which does have support for USB 3.1 Gen1. You can find listed in the Asus the following 6 x USB 3.1 Gen 1 port(s) (4 at back panel, blue, 2 at mid-board). So, my board does have support for USB 3.1 Gen1`.

If I do lsusb, I get two USB 2.0 hubs. I have one USB 2.0 hub and one USB 3.1 Gen1 hub.

Bus 002 Device 004: ID 04d9:a070 Holtek Semiconductor, Inc. 
Bus 002 Device 002: ID 8087:8001 Intel Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8009 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

If I do lsusb -t. I get the two hubs with a speed of 480M as expected.

/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
 |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
 |__ Port 4: Dev 4, If 0, Class=Human Interface Device, Driver=usbhid, 12M
 |__ Port 4: Dev 4, If 1, Class=Human Interface Device, Driver=usbhid, 12M
 |__ Port 4: Dev 4, If 2, Class=Human Interface Device, Driver=usbhid, 12M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
 |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M

Using one of my development boards, which has USB 3.0, I can confirm that when connected to a USB 3.1 port, it is forced to run on USB 2.0.

I have already ran update-usbids, update-pciids and added iommu=soft to GRUB_CMDLINE_LINUX_DEFAULT in the grub configuration.

I've ran out of ideas. Thanks in advance for everyone who tries to help.

asked Oct 20 '17 at 19:34

FFY00

265

1

Before anyone else asks, the lsusb -t output does indeed confirm that the kernel only sees USB 2 ports: USB 3 ports would appear as Class=root_hub, Driver=xhci_hcd/6p, 5000M (with a varying number of ports of course, the important part here is Ã¢Â€Âœ5000MÃ¢Â€Â).
â€“Â Stephen Kitt
Oct 20 '17 at 19:37

I just answered the question. For some reason the motherboard didn't came with XHCI enabled by default which I took for granted. Guess we can't trust in the manufacturers.
â€“Â FFY00
Oct 20 '17 at 19:44

add a commentÂ |Â

up vote
1
down vote

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My problem is the following. My system is detecting my USB 3.1 Gen1 hub (onboard hub).

If I do lsusb, I get two USB 2.0 hubs. I have one USB 2.0 hub and one USB 3.1 Gen1 hub.

Bus 002 Device 004: ID 04d9:a070 Holtek Semiconductor, Inc. 
Bus 002 Device 002: ID 8087:8001 Intel Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8009 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

If I do lsusb -t. I get the two hubs with a speed of 480M as expected.

/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
 |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
 |__ Port 4: Dev 4, If 0, Class=Human Interface Device, Driver=usbhid, 12M
 |__ Port 4: Dev 4, If 1, Class=Human Interface Device, Driver=usbhid, 12M
 |__ Port 4: Dev 4, If 2, Class=Human Interface Device, Driver=usbhid, 12M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
 |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M

Using one of my development boards, which has USB 3.0, I can confirm that when connected to a USB 3.1 port, it is forced to run on USB 2.0.

I have already ran update-usbids, update-pciids and added iommu=soft to GRUB_CMDLINE_LINUX_DEFAULT in the grub configuration.

I've ran out of ideas. Thanks in advance for everyone who tries to help.

asked Oct 20 '17 at 19:34

FFY00

265

1

Before anyone else asks, the lsusb -t output does indeed confirm that the kernel only sees USB 2 ports: USB 3 ports would appear as Class=root_hub, Driver=xhci_hcd/6p, 5000M (with a varying number of ports of course, the important part here is Ã¢Â€Âœ5000MÃ¢Â€Â).
â€“Â Stephen Kitt
Oct 20 '17 at 19:37

I just answered the question. For some reason the motherboard didn't came with XHCI enabled by default which I took for granted. Guess we can't trust in the manufacturers.
â€“Â FFY00
Oct 20 '17 at 19:44

add a commentÂ |Â

up vote
1
down vote

favorite

My problem is the following. My system is detecting my USB 3.1 Gen1 hub (onboard hub).

If I do lsusb, I get two USB 2.0 hubs. I have one USB 2.0 hub and one USB 3.1 Gen1 hub.

Bus 002 Device 004: ID 04d9:a070 Holtek Semiconductor, Inc. 
Bus 002 Device 002: ID 8087:8001 Intel Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8009 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

If I do lsusb -t. I get the two hubs with a speed of 480M as expected.

/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
 |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
 |__ Port 4: Dev 4, If 0, Class=Human Interface Device, Driver=usbhid, 12M
 |__ Port 4: Dev 4, If 1, Class=Human Interface Device, Driver=usbhid, 12M
 |__ Port 4: Dev 4, If 2, Class=Human Interface Device, Driver=usbhid, 12M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
 |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M

Using one of my development boards, which has USB 3.0, I can confirm that when connected to a USB 3.1 port, it is forced to run on USB 2.0.

I have already ran update-usbids, update-pciids and added iommu=soft to GRUB_CMDLINE_LINUX_DEFAULT in the grub configuration.

I've ran out of ideas. Thanks in advance for everyone who tries to help.

asked Oct 20 '17 at 19:34

FFY00

265

My problem is the following. My system is detecting my USB 3.1 Gen1 hub (onboard hub).

If I do lsusb, I get two USB 2.0 hubs. I have one USB 2.0 hub and one USB 3.1 Gen1 hub.

Bus 002 Device 004: ID 04d9:a070 Holtek Semiconductor, Inc. 
Bus 002 Device 002: ID 8087:8001 Intel Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8009 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

If I do lsusb -t. I get the two hubs with a speed of 480M as expected.

/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
 |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
 |__ Port 4: Dev 4, If 0, Class=Human Interface Device, Driver=usbhid, 12M
 |__ Port 4: Dev 4, If 1, Class=Human Interface Device, Driver=usbhid, 12M
 |__ Port 4: Dev 4, If 2, Class=Human Interface Device, Driver=usbhid, 12M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
 |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M

Using one of my development boards, which has USB 3.0, I can confirm that when connected to a USB 3.1 port, it is forced to run on USB 2.0.

I have already ran update-usbids, update-pciids and added iommu=soft to GRUB_CMDLINE_LINUX_DEFAULT in the grub configuration.

I've ran out of ideas. Thanks in advance for everyone who tries to help.

asked Oct 20 '17 at 19:34

FFY00

265

asked Oct 20 '17 at 19:34

FFY00

265

asked Oct 20 '17 at 19:34

FFY00

265

asked Oct 20 '17 at 19:34

FFY00

265

1

Before anyone else asks, the lsusb -t output does indeed confirm that the kernel only sees USB 2 ports: USB 3 ports would appear as Class=root_hub, Driver=xhci_hcd/6p, 5000M (with a varying number of ports of course, the important part here is Ã¢Â€Âœ5000MÃ¢Â€Â).
â€“Â Stephen Kitt
Oct 20 '17 at 19:37

I just answered the question. For some reason the motherboard didn't came with XHCI enabled by default which I took for granted. Guess we can't trust in the manufacturers.
â€“Â FFY00
Oct 20 '17 at 19:44

add a commentÂ |Â

1

Before anyone else asks, the lsusb -t output does indeed confirm that the kernel only sees USB 2 ports: USB 3 ports would appear as Class=root_hub, Driver=xhci_hcd/6p, 5000M (with a varying number of ports of course, the important part here is Ã¢Â€Âœ5000MÃ¢Â€Â).
â€“Â Stephen Kitt
Oct 20 '17 at 19:37

I just answered the question. For some reason the motherboard didn't came with XHCI enabled by default which I took for granted. Guess we can't trust in the manufacturers.
â€“Â FFY00
Oct 20 '17 at 19:44

Before anyone else asks, the lsusb -t output does indeed confirm that the kernel only sees USB 2 ports: USB 3 ports would appear as Class=root_hub, Driver=xhci_hcd/6p, 5000M (with a varying number of ports of course, the important part here is Ã¢Â€Âœ5000MÃ¢Â€Â).
â€“Â Stephen Kitt
Oct 20 '17 at 19:37

I just answered the question. For some reason the motherboard didn't came with XHCI enabled by default which I took for granted. Guess we can't trust in the manufacturers.
â€“Â FFY00
Oct 20 '17 at 19:44

add a commentÂ |Â

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Okay, for some reason my motherboard doesn't come with the XHCI support enabled by default. So if anyone is experiencing a similar issue just go and check if XHCI is enabled in the bios.

edited Oct 22 '17 at 18:34

answered Oct 20 '17 at 19:42

FFY00

265

add a commentÂ |Â

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Okay, for some reason my motherboard doesn't come with the XHCI support enabled by default. So if anyone is experiencing a similar issue just go and check if XHCI is enabled in the bios.

edited Oct 22 '17 at 18:34

answered Oct 20 '17 at 19:42

FFY00

265

add a commentÂ |Â

up vote
2
down vote

Okay, for some reason my motherboard doesn't come with the XHCI support enabled by default. So if anyone is experiencing a similar issue just go and check if XHCI is enabled in the bios.

edited Oct 22 '17 at 18:34

answered Oct 20 '17 at 19:42

FFY00

265

add a commentÂ |Â

up vote
2
down vote

Okay, for some reason my motherboard doesn't come with the XHCI support enabled by default. So if anyone is experiencing a similar issue just go and check if XHCI is enabled in the bios.

edited Oct 22 '17 at 18:34

answered Oct 20 '17 at 19:42

FFY00

265

Okay, for some reason my motherboard doesn't come with the XHCI support enabled by default. So if anyone is experiencing a similar issue just go and check if XHCI is enabled in the bios.

edited Oct 22 '17 at 18:34

answered Oct 20 '17 at 19:42

FFY00

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edited Oct 22 '17 at 18:34

answered Oct 20 '17 at 19:42

FFY00

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answered Oct 20 '17 at 19:42

FFY00

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answered Oct 20 '17 at 19:42

FFY00

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