No sound - 'Dummy Output' on Debian 9 fresh install

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As the title says, I have had no sound out of my laptop since I installed Debian overtop of Windows 10. Sound worked just fine in Windows, but nothing I have done has been able to bring it back since the install.



I'm running Debian 9 on a Dell XPS 15 (9570) with XFCE on top of lightdm.




Sample Commands:



aplay:



trevor@xps:~$ aplay -l
aplay: device_list:270: no soundcards found...


pacmd:



trevor@xps:~$ pacmd list-cards
0 card(s) available.


lspci:



trevor@xps:~$ lspci -nnk | grep -A1 Audio
00:1f.3 Audio device [0403]: Intel Corporation Device [8086:a348] (rev 10)
Subsystem: Dell Device [1028:087c]


lsmod:



trevor@xps:~$ lsmod | grep snd
snd_hda_intel 36864 0
snd_hda_codec 135168 1 snd_hda_intel
snd_hda_core 86016 2 snd_hda_intel,snd_hda_codec
snd_hwdep 16384 1 snd_hda_codec
snd_pcm 110592 3 snd_hda_intel,snd_hda_codec,snd_hda_core
snd_timer 32768 1 snd_pcm
snd 86016 5 snd_hda_intel,snd_hwdep,snd_hda_codec,snd_timer,snd_pcm
soundcore 16384 1 snd


groups:



trevor@xps:~$ groups trevor
trevor : trevor cdrom floppy audio dip video plugdev netdev bluetooth lpadmin scanner bumblebee


I see a common fix of killing pulseaudio and restarting it. I have tried this, and it does nothing. PulseAudio dies, restarts, and behaves the exact same way it did before.




Does anyone have any ideas as to why my audio isn't working?










share|improve this question





















  • The driver was fixed at March this year. Use newer kernel from stretch-backports.
    – Ipor Sircer
    Sep 10 at 18:05














up vote
0
down vote

favorite












As the title says, I have had no sound out of my laptop since I installed Debian overtop of Windows 10. Sound worked just fine in Windows, but nothing I have done has been able to bring it back since the install.



I'm running Debian 9 on a Dell XPS 15 (9570) with XFCE on top of lightdm.




Sample Commands:



aplay:



trevor@xps:~$ aplay -l
aplay: device_list:270: no soundcards found...


pacmd:



trevor@xps:~$ pacmd list-cards
0 card(s) available.


lspci:



trevor@xps:~$ lspci -nnk | grep -A1 Audio
00:1f.3 Audio device [0403]: Intel Corporation Device [8086:a348] (rev 10)
Subsystem: Dell Device [1028:087c]


lsmod:



trevor@xps:~$ lsmod | grep snd
snd_hda_intel 36864 0
snd_hda_codec 135168 1 snd_hda_intel
snd_hda_core 86016 2 snd_hda_intel,snd_hda_codec
snd_hwdep 16384 1 snd_hda_codec
snd_pcm 110592 3 snd_hda_intel,snd_hda_codec,snd_hda_core
snd_timer 32768 1 snd_pcm
snd 86016 5 snd_hda_intel,snd_hwdep,snd_hda_codec,snd_timer,snd_pcm
soundcore 16384 1 snd


groups:



trevor@xps:~$ groups trevor
trevor : trevor cdrom floppy audio dip video plugdev netdev bluetooth lpadmin scanner bumblebee


I see a common fix of killing pulseaudio and restarting it. I have tried this, and it does nothing. PulseAudio dies, restarts, and behaves the exact same way it did before.




Does anyone have any ideas as to why my audio isn't working?










share|improve this question





















  • The driver was fixed at March this year. Use newer kernel from stretch-backports.
    – Ipor Sircer
    Sep 10 at 18:05












up vote
0
down vote

favorite









up vote
0
down vote

favorite











As the title says, I have had no sound out of my laptop since I installed Debian overtop of Windows 10. Sound worked just fine in Windows, but nothing I have done has been able to bring it back since the install.



I'm running Debian 9 on a Dell XPS 15 (9570) with XFCE on top of lightdm.




Sample Commands:



aplay:



trevor@xps:~$ aplay -l
aplay: device_list:270: no soundcards found...


pacmd:



trevor@xps:~$ pacmd list-cards
0 card(s) available.


lspci:



trevor@xps:~$ lspci -nnk | grep -A1 Audio
00:1f.3 Audio device [0403]: Intel Corporation Device [8086:a348] (rev 10)
Subsystem: Dell Device [1028:087c]


lsmod:



trevor@xps:~$ lsmod | grep snd
snd_hda_intel 36864 0
snd_hda_codec 135168 1 snd_hda_intel
snd_hda_core 86016 2 snd_hda_intel,snd_hda_codec
snd_hwdep 16384 1 snd_hda_codec
snd_pcm 110592 3 snd_hda_intel,snd_hda_codec,snd_hda_core
snd_timer 32768 1 snd_pcm
snd 86016 5 snd_hda_intel,snd_hwdep,snd_hda_codec,snd_timer,snd_pcm
soundcore 16384 1 snd


groups:



trevor@xps:~$ groups trevor
trevor : trevor cdrom floppy audio dip video plugdev netdev bluetooth lpadmin scanner bumblebee


I see a common fix of killing pulseaudio and restarting it. I have tried this, and it does nothing. PulseAudio dies, restarts, and behaves the exact same way it did before.




Does anyone have any ideas as to why my audio isn't working?










share|improve this question













As the title says, I have had no sound out of my laptop since I installed Debian overtop of Windows 10. Sound worked just fine in Windows, but nothing I have done has been able to bring it back since the install.



I'm running Debian 9 on a Dell XPS 15 (9570) with XFCE on top of lightdm.




Sample Commands:



aplay:



trevor@xps:~$ aplay -l
aplay: device_list:270: no soundcards found...


pacmd:



trevor@xps:~$ pacmd list-cards
0 card(s) available.


lspci:



trevor@xps:~$ lspci -nnk | grep -A1 Audio
00:1f.3 Audio device [0403]: Intel Corporation Device [8086:a348] (rev 10)
Subsystem: Dell Device [1028:087c]


lsmod:



trevor@xps:~$ lsmod | grep snd
snd_hda_intel 36864 0
snd_hda_codec 135168 1 snd_hda_intel
snd_hda_core 86016 2 snd_hda_intel,snd_hda_codec
snd_hwdep 16384 1 snd_hda_codec
snd_pcm 110592 3 snd_hda_intel,snd_hda_codec,snd_hda_core
snd_timer 32768 1 snd_pcm
snd 86016 5 snd_hda_intel,snd_hwdep,snd_hda_codec,snd_timer,snd_pcm
soundcore 16384 1 snd


groups:



trevor@xps:~$ groups trevor
trevor : trevor cdrom floppy audio dip video plugdev netdev bluetooth lpadmin scanner bumblebee


I see a common fix of killing pulseaudio and restarting it. I have tried this, and it does nothing. PulseAudio dies, restarts, and behaves the exact same way it did before.




Does anyone have any ideas as to why my audio isn't working?







debian audio pulseaudio






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asked Sep 10 at 18:00









Trevor Sears

73213




73213











  • The driver was fixed at March this year. Use newer kernel from stretch-backports.
    – Ipor Sircer
    Sep 10 at 18:05
















  • The driver was fixed at March this year. Use newer kernel from stretch-backports.
    – Ipor Sircer
    Sep 10 at 18:05















The driver was fixed at March this year. Use newer kernel from stretch-backports.
– Ipor Sircer
Sep 10 at 18:05




The driver was fixed at March this year. Use newer kernel from stretch-backports.
– Ipor Sircer
Sep 10 at 18:05










2 Answers
2






active

oldest

votes

















up vote
2
down vote



accepted










As said by ipor in the comments:



echo 'deb http://deb.debian.org/debian stretch-backports main contrib non-free' >/etc/apt/sources.list.d/stretchbackports.list

apt-get update

apt-get install linux-image-4.17.0-0.bpo.3-amd64


Maybe you will have some dependencies problem, if that is your case, try aptitude install linux-image-4.17.0-0.bpo.3-amd64 , and select 'n' until you get a good solution, then press 'y'.



Reboot at the new kernel



Good lucky






share|improve this answer




















  • It worked like a charm, thank you!
    – Trevor Sears
    Sep 10 at 22:47

















up vote
0
down vote













had this on a few workstations: not sure why but here is how I fixed it;



-open terminal



-type: alsamixer



you will see a graphical representation of channels and sound levels



Check on the bottom to see if 'M' is present--> if it is --> means 'mute' press M on your keyboard and voila! sound is back....hope it helps!






share|improve this answer




















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    2 Answers
    2






    active

    oldest

    votes








    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    2
    down vote



    accepted










    As said by ipor in the comments:



    echo 'deb http://deb.debian.org/debian stretch-backports main contrib non-free' >/etc/apt/sources.list.d/stretchbackports.list

    apt-get update

    apt-get install linux-image-4.17.0-0.bpo.3-amd64


    Maybe you will have some dependencies problem, if that is your case, try aptitude install linux-image-4.17.0-0.bpo.3-amd64 , and select 'n' until you get a good solution, then press 'y'.



    Reboot at the new kernel



    Good lucky






    share|improve this answer




















    • It worked like a charm, thank you!
      – Trevor Sears
      Sep 10 at 22:47














    up vote
    2
    down vote



    accepted










    As said by ipor in the comments:



    echo 'deb http://deb.debian.org/debian stretch-backports main contrib non-free' >/etc/apt/sources.list.d/stretchbackports.list

    apt-get update

    apt-get install linux-image-4.17.0-0.bpo.3-amd64


    Maybe you will have some dependencies problem, if that is your case, try aptitude install linux-image-4.17.0-0.bpo.3-amd64 , and select 'n' until you get a good solution, then press 'y'.



    Reboot at the new kernel



    Good lucky






    share|improve this answer




















    • It worked like a charm, thank you!
      – Trevor Sears
      Sep 10 at 22:47












    up vote
    2
    down vote



    accepted







    up vote
    2
    down vote



    accepted






    As said by ipor in the comments:



    echo 'deb http://deb.debian.org/debian stretch-backports main contrib non-free' >/etc/apt/sources.list.d/stretchbackports.list

    apt-get update

    apt-get install linux-image-4.17.0-0.bpo.3-amd64


    Maybe you will have some dependencies problem, if that is your case, try aptitude install linux-image-4.17.0-0.bpo.3-amd64 , and select 'n' until you get a good solution, then press 'y'.



    Reboot at the new kernel



    Good lucky






    share|improve this answer












    As said by ipor in the comments:



    echo 'deb http://deb.debian.org/debian stretch-backports main contrib non-free' >/etc/apt/sources.list.d/stretchbackports.list

    apt-get update

    apt-get install linux-image-4.17.0-0.bpo.3-amd64


    Maybe you will have some dependencies problem, if that is your case, try aptitude install linux-image-4.17.0-0.bpo.3-amd64 , and select 'n' until you get a good solution, then press 'y'.



    Reboot at the new kernel



    Good lucky







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered Sep 10 at 18:45









    Luciano Andress Martini

    3,185830




    3,185830











    • It worked like a charm, thank you!
      – Trevor Sears
      Sep 10 at 22:47
















    • It worked like a charm, thank you!
      – Trevor Sears
      Sep 10 at 22:47















    It worked like a charm, thank you!
    – Trevor Sears
    Sep 10 at 22:47




    It worked like a charm, thank you!
    – Trevor Sears
    Sep 10 at 22:47












    up vote
    0
    down vote













    had this on a few workstations: not sure why but here is how I fixed it;



    -open terminal



    -type: alsamixer



    you will see a graphical representation of channels and sound levels



    Check on the bottom to see if 'M' is present--> if it is --> means 'mute' press M on your keyboard and voila! sound is back....hope it helps!






    share|improve this answer
























      up vote
      0
      down vote













      had this on a few workstations: not sure why but here is how I fixed it;



      -open terminal



      -type: alsamixer



      you will see a graphical representation of channels and sound levels



      Check on the bottom to see if 'M' is present--> if it is --> means 'mute' press M on your keyboard and voila! sound is back....hope it helps!






      share|improve this answer






















        up vote
        0
        down vote










        up vote
        0
        down vote









        had this on a few workstations: not sure why but here is how I fixed it;



        -open terminal



        -type: alsamixer



        you will see a graphical representation of channels and sound levels



        Check on the bottom to see if 'M' is present--> if it is --> means 'mute' press M on your keyboard and voila! sound is back....hope it helps!






        share|improve this answer












        had this on a few workstations: not sure why but here is how I fixed it;



        -open terminal



        -type: alsamixer



        you will see a graphical representation of channels and sound levels



        Check on the bottom to see if 'M' is present--> if it is --> means 'mute' press M on your keyboard and voila! sound is back....hope it helps!







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Sep 11 at 12:45









        okwaho

        1




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