web videos don't play in any browser, debian

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1















I'm so stumped by this problem I'm having. When I boot up my computer (thinkpad T470p, running Debian 4.19.12-1) everything is fine, but after some time, youtube videos stop playing and give a message :




"if playback doesn't begin shortly, restart your device"




and certain other web videos (e.g. https://i.imgur.com/bZ2Uy4W.gifv ) won't play either; instead it shows exactly two frames and then freezes. In facebook videos, part of the video will load, and if I click to a later part of the video it will continue loading a bit more, and will show the corresponding freeze frame, but it will never play. This is true in all browsers - firefox, chrome, and torbrowser - with or without any addons or in safe mode. So it must be something system-wide, but I have no idea how to debug that or what to search for. I don't see anything in dmesg but don't know where else to look. I have no problems playing non-web videos. Any advice?



Edit: I have a hybrid graphics card and have blacklisted nouveau in order to only use the intel drivers, but this didn't fix the problem. Restarting lightdm does fix the problem, but I don't know why or how to prevent it based on that.










share|improve this question
























  • 4.19.12-1 is the kernel image for Debian Buster which is an upstream release and not supported at the moment. The only thing that you can do is file a bug report for it so that it might be fixed when it's supported.

    – Nasir Riley
    Jan 8 at 2:39












  • Are you using the opensource graphics drivers or the proprietary ones?

    – Michael Prokopec
    Jan 8 at 3:09






  • 1





    Play videos with external program, e.g. mpv.

    – Ipor Sircer
    Jan 8 at 5:08











  • Igor, is there a generic way to play web videos in an external player? Occasionally I can right click and save but not usually.

    – Vera
    Jan 8 at 7:41











  • Michael, thanks for pointing me in a searchable direction - I am using nouveau drivers (but have a hybrid graphics card) so I tried to use nvidia instead, that didn't work so I simply blacklisted nouveau entirely, still got the problem using the intel drivers for the non-discrete card. I did discover now though that if I restart lightdm, it fixes the problem. but I don't know how to prevent it in the first place or what that even means...

    – Vera
    Jan 8 at 10:50















1















I'm so stumped by this problem I'm having. When I boot up my computer (thinkpad T470p, running Debian 4.19.12-1) everything is fine, but after some time, youtube videos stop playing and give a message :




"if playback doesn't begin shortly, restart your device"




and certain other web videos (e.g. https://i.imgur.com/bZ2Uy4W.gifv ) won't play either; instead it shows exactly two frames and then freezes. In facebook videos, part of the video will load, and if I click to a later part of the video it will continue loading a bit more, and will show the corresponding freeze frame, but it will never play. This is true in all browsers - firefox, chrome, and torbrowser - with or without any addons or in safe mode. So it must be something system-wide, but I have no idea how to debug that or what to search for. I don't see anything in dmesg but don't know where else to look. I have no problems playing non-web videos. Any advice?



Edit: I have a hybrid graphics card and have blacklisted nouveau in order to only use the intel drivers, but this didn't fix the problem. Restarting lightdm does fix the problem, but I don't know why or how to prevent it based on that.










share|improve this question
























  • 4.19.12-1 is the kernel image for Debian Buster which is an upstream release and not supported at the moment. The only thing that you can do is file a bug report for it so that it might be fixed when it's supported.

    – Nasir Riley
    Jan 8 at 2:39












  • Are you using the opensource graphics drivers or the proprietary ones?

    – Michael Prokopec
    Jan 8 at 3:09






  • 1





    Play videos with external program, e.g. mpv.

    – Ipor Sircer
    Jan 8 at 5:08











  • Igor, is there a generic way to play web videos in an external player? Occasionally I can right click and save but not usually.

    – Vera
    Jan 8 at 7:41











  • Michael, thanks for pointing me in a searchable direction - I am using nouveau drivers (but have a hybrid graphics card) so I tried to use nvidia instead, that didn't work so I simply blacklisted nouveau entirely, still got the problem using the intel drivers for the non-discrete card. I did discover now though that if I restart lightdm, it fixes the problem. but I don't know how to prevent it in the first place or what that even means...

    – Vera
    Jan 8 at 10:50













1












1








1








I'm so stumped by this problem I'm having. When I boot up my computer (thinkpad T470p, running Debian 4.19.12-1) everything is fine, but after some time, youtube videos stop playing and give a message :




"if playback doesn't begin shortly, restart your device"




and certain other web videos (e.g. https://i.imgur.com/bZ2Uy4W.gifv ) won't play either; instead it shows exactly two frames and then freezes. In facebook videos, part of the video will load, and if I click to a later part of the video it will continue loading a bit more, and will show the corresponding freeze frame, but it will never play. This is true in all browsers - firefox, chrome, and torbrowser - with or without any addons or in safe mode. So it must be something system-wide, but I have no idea how to debug that or what to search for. I don't see anything in dmesg but don't know where else to look. I have no problems playing non-web videos. Any advice?



Edit: I have a hybrid graphics card and have blacklisted nouveau in order to only use the intel drivers, but this didn't fix the problem. Restarting lightdm does fix the problem, but I don't know why or how to prevent it based on that.










share|improve this question
















I'm so stumped by this problem I'm having. When I boot up my computer (thinkpad T470p, running Debian 4.19.12-1) everything is fine, but after some time, youtube videos stop playing and give a message :




"if playback doesn't begin shortly, restart your device"




and certain other web videos (e.g. https://i.imgur.com/bZ2Uy4W.gifv ) won't play either; instead it shows exactly two frames and then freezes. In facebook videos, part of the video will load, and if I click to a later part of the video it will continue loading a bit more, and will show the corresponding freeze frame, but it will never play. This is true in all browsers - firefox, chrome, and torbrowser - with or without any addons or in safe mode. So it must be something system-wide, but I have no idea how to debug that or what to search for. I don't see anything in dmesg but don't know where else to look. I have no problems playing non-web videos. Any advice?



Edit: I have a hybrid graphics card and have blacklisted nouveau in order to only use the intel drivers, but this didn't fix the problem. Restarting lightdm does fix the problem, but I don't know why or how to prevent it based on that.







debian browser web






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edited Jan 8 at 12:16









GAD3R

26.2k1751108




26.2k1751108










asked Jan 8 at 2:30









VeraVera

62




62












  • 4.19.12-1 is the kernel image for Debian Buster which is an upstream release and not supported at the moment. The only thing that you can do is file a bug report for it so that it might be fixed when it's supported.

    – Nasir Riley
    Jan 8 at 2:39












  • Are you using the opensource graphics drivers or the proprietary ones?

    – Michael Prokopec
    Jan 8 at 3:09






  • 1





    Play videos with external program, e.g. mpv.

    – Ipor Sircer
    Jan 8 at 5:08











  • Igor, is there a generic way to play web videos in an external player? Occasionally I can right click and save but not usually.

    – Vera
    Jan 8 at 7:41











  • Michael, thanks for pointing me in a searchable direction - I am using nouveau drivers (but have a hybrid graphics card) so I tried to use nvidia instead, that didn't work so I simply blacklisted nouveau entirely, still got the problem using the intel drivers for the non-discrete card. I did discover now though that if I restart lightdm, it fixes the problem. but I don't know how to prevent it in the first place or what that even means...

    – Vera
    Jan 8 at 10:50

















  • 4.19.12-1 is the kernel image for Debian Buster which is an upstream release and not supported at the moment. The only thing that you can do is file a bug report for it so that it might be fixed when it's supported.

    – Nasir Riley
    Jan 8 at 2:39












  • Are you using the opensource graphics drivers or the proprietary ones?

    – Michael Prokopec
    Jan 8 at 3:09






  • 1





    Play videos with external program, e.g. mpv.

    – Ipor Sircer
    Jan 8 at 5:08











  • Igor, is there a generic way to play web videos in an external player? Occasionally I can right click and save but not usually.

    – Vera
    Jan 8 at 7:41











  • Michael, thanks for pointing me in a searchable direction - I am using nouveau drivers (but have a hybrid graphics card) so I tried to use nvidia instead, that didn't work so I simply blacklisted nouveau entirely, still got the problem using the intel drivers for the non-discrete card. I did discover now though that if I restart lightdm, it fixes the problem. but I don't know how to prevent it in the first place or what that even means...

    – Vera
    Jan 8 at 10:50
















4.19.12-1 is the kernel image for Debian Buster which is an upstream release and not supported at the moment. The only thing that you can do is file a bug report for it so that it might be fixed when it's supported.

– Nasir Riley
Jan 8 at 2:39






4.19.12-1 is the kernel image for Debian Buster which is an upstream release and not supported at the moment. The only thing that you can do is file a bug report for it so that it might be fixed when it's supported.

– Nasir Riley
Jan 8 at 2:39














Are you using the opensource graphics drivers or the proprietary ones?

– Michael Prokopec
Jan 8 at 3:09





Are you using the opensource graphics drivers or the proprietary ones?

– Michael Prokopec
Jan 8 at 3:09




1




1





Play videos with external program, e.g. mpv.

– Ipor Sircer
Jan 8 at 5:08





Play videos with external program, e.g. mpv.

– Ipor Sircer
Jan 8 at 5:08













Igor, is there a generic way to play web videos in an external player? Occasionally I can right click and save but not usually.

– Vera
Jan 8 at 7:41





Igor, is there a generic way to play web videos in an external player? Occasionally I can right click and save but not usually.

– Vera
Jan 8 at 7:41













Michael, thanks for pointing me in a searchable direction - I am using nouveau drivers (but have a hybrid graphics card) so I tried to use nvidia instead, that didn't work so I simply blacklisted nouveau entirely, still got the problem using the intel drivers for the non-discrete card. I did discover now though that if I restart lightdm, it fixes the problem. but I don't know how to prevent it in the first place or what that even means...

– Vera
Jan 8 at 10:50





Michael, thanks for pointing me in a searchable direction - I am using nouveau drivers (but have a hybrid graphics card) so I tried to use nvidia instead, that didn't work so I simply blacklisted nouveau entirely, still got the problem using the intel drivers for the non-discrete card. I did discover now though that if I restart lightdm, it fixes the problem. but I don't know how to prevent it in the first place or what that even means...

– Vera
Jan 8 at 10:50










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