SMC reset to fix battery not working, but cant be sure SMC reset has taken place
Clash Royale CLAN TAG#URR8PPP
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I have had a new battery in my mid 2012 15" macbook pro running 10.11.6
The battery health as monitored through a battery health app downloaded from the mac app store has been deteriorating ever since i installed it and after about 3 months the battery is saying "Service Battery"
This doesn't tell the full picture though, as if it use my Mac once i get the "low battery 9 minutes remaining" warning, it will go on for hours without cutting out.
Ive been told i need to do an SMC reset to address the issue, but each time i do it following Apples guides for laptops with a removable battery, it dosnt fix anything?
How can I know that an SMC reset has taken place, can it be seen in the logs ? Or can i do an SMC reset through some kind of GUI tool which will give me feedback instead of the standard way which i cant be sure has worked.
Here is an output from About this mac > System Info > Power
Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 2
Hardware Revision: 00aa
Cell Revision: 2
Charge Information:
Charge Remaining (mAh): 220
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -1943
Voltage (mV): 10877
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 3
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 3
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0
Here is an output from the command system_profiler SPPowerDataType | grep -i "charge information" -A 10
Charge Information:
Charge Remaining (mAh): 234
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -2579
Voltage (mV): 10890
macbook hardware battery power-management
add a comment |
up vote
1
down vote
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I have had a new battery in my mid 2012 15" macbook pro running 10.11.6
The battery health as monitored through a battery health app downloaded from the mac app store has been deteriorating ever since i installed it and after about 3 months the battery is saying "Service Battery"
This doesn't tell the full picture though, as if it use my Mac once i get the "low battery 9 minutes remaining" warning, it will go on for hours without cutting out.
Ive been told i need to do an SMC reset to address the issue, but each time i do it following Apples guides for laptops with a removable battery, it dosnt fix anything?
How can I know that an SMC reset has taken place, can it be seen in the logs ? Or can i do an SMC reset through some kind of GUI tool which will give me feedback instead of the standard way which i cant be sure has worked.
Here is an output from About this mac > System Info > Power
Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 2
Hardware Revision: 00aa
Cell Revision: 2
Charge Information:
Charge Remaining (mAh): 220
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -1943
Voltage (mV): 10877
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 3
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 3
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0
Here is an output from the command system_profiler SPPowerDataType | grep -i "charge information" -A 10
Charge Information:
Charge Remaining (mAh): 234
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -2579
Voltage (mV): 10890
macbook hardware battery power-management
Please post the output of the commandsystem_profiler SPPowerDataType | grep -i "charge information" -A 10
to your question. An SMC is just Apple's name for the PMU (power management unit) that every other laptop uses. A reset will simply removed the saved values it measured up to that point; starts it off fresh. There's no log and you cannot access it via a GUI
– Allan
3 hours ago
@Allan for instance i have been using my laptop for about 40 minutes right now since i had the low battery warning, saying i only had 9 minutes remaining
– sam
3 hours ago
Thank you for posting more information. See my updated post.
– Buscar웃
50 mins ago
add a comment |
up vote
1
down vote
favorite
up vote
1
down vote
favorite
I have had a new battery in my mid 2012 15" macbook pro running 10.11.6
The battery health as monitored through a battery health app downloaded from the mac app store has been deteriorating ever since i installed it and after about 3 months the battery is saying "Service Battery"
This doesn't tell the full picture though, as if it use my Mac once i get the "low battery 9 minutes remaining" warning, it will go on for hours without cutting out.
Ive been told i need to do an SMC reset to address the issue, but each time i do it following Apples guides for laptops with a removable battery, it dosnt fix anything?
How can I know that an SMC reset has taken place, can it be seen in the logs ? Or can i do an SMC reset through some kind of GUI tool which will give me feedback instead of the standard way which i cant be sure has worked.
Here is an output from About this mac > System Info > Power
Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 2
Hardware Revision: 00aa
Cell Revision: 2
Charge Information:
Charge Remaining (mAh): 220
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -1943
Voltage (mV): 10877
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 3
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 3
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0
Here is an output from the command system_profiler SPPowerDataType | grep -i "charge information" -A 10
Charge Information:
Charge Remaining (mAh): 234
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -2579
Voltage (mV): 10890
macbook hardware battery power-management
I have had a new battery in my mid 2012 15" macbook pro running 10.11.6
The battery health as monitored through a battery health app downloaded from the mac app store has been deteriorating ever since i installed it and after about 3 months the battery is saying "Service Battery"
This doesn't tell the full picture though, as if it use my Mac once i get the "low battery 9 minutes remaining" warning, it will go on for hours without cutting out.
Ive been told i need to do an SMC reset to address the issue, but each time i do it following Apples guides for laptops with a removable battery, it dosnt fix anything?
How can I know that an SMC reset has taken place, can it be seen in the logs ? Or can i do an SMC reset through some kind of GUI tool which will give me feedback instead of the standard way which i cant be sure has worked.
Here is an output from About this mac > System Info > Power
Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 2
Hardware Revision: 00aa
Cell Revision: 2
Charge Information:
Charge Remaining (mAh): 220
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -1943
Voltage (mV): 10877
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 3
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 3
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0
Here is an output from the command system_profiler SPPowerDataType | grep -i "charge information" -A 10
Charge Information:
Charge Remaining (mAh): 234
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -2579
Voltage (mV): 10890
macbook hardware battery power-management
macbook hardware battery power-management
edited 39 mins ago
Buscar웃
34.6k540112
34.6k540112
asked 4 hours ago
sam
946103055
946103055
Please post the output of the commandsystem_profiler SPPowerDataType | grep -i "charge information" -A 10
to your question. An SMC is just Apple's name for the PMU (power management unit) that every other laptop uses. A reset will simply removed the saved values it measured up to that point; starts it off fresh. There's no log and you cannot access it via a GUI
– Allan
3 hours ago
@Allan for instance i have been using my laptop for about 40 minutes right now since i had the low battery warning, saying i only had 9 minutes remaining
– sam
3 hours ago
Thank you for posting more information. See my updated post.
– Buscar웃
50 mins ago
add a comment |
Please post the output of the commandsystem_profiler SPPowerDataType | grep -i "charge information" -A 10
to your question. An SMC is just Apple's name for the PMU (power management unit) that every other laptop uses. A reset will simply removed the saved values it measured up to that point; starts it off fresh. There's no log and you cannot access it via a GUI
– Allan
3 hours ago
@Allan for instance i have been using my laptop for about 40 minutes right now since i had the low battery warning, saying i only had 9 minutes remaining
– sam
3 hours ago
Thank you for posting more information. See my updated post.
– Buscar웃
50 mins ago
Please post the output of the command
system_profiler SPPowerDataType | grep -i "charge information" -A 10
to your question. An SMC is just Apple's name for the PMU (power management unit) that every other laptop uses. A reset will simply removed the saved values it measured up to that point; starts it off fresh. There's no log and you cannot access it via a GUI– Allan
3 hours ago
Please post the output of the command
system_profiler SPPowerDataType | grep -i "charge information" -A 10
to your question. An SMC is just Apple's name for the PMU (power management unit) that every other laptop uses. A reset will simply removed the saved values it measured up to that point; starts it off fresh. There's no log and you cannot access it via a GUI– Allan
3 hours ago
@Allan for instance i have been using my laptop for about 40 minutes right now since i had the low battery warning, saying i only had 9 minutes remaining
– sam
3 hours ago
@Allan for instance i have been using my laptop for about 40 minutes right now since i had the low battery warning, saying i only had 9 minutes remaining
– sam
3 hours ago
Thank you for posting more information. See my updated post.
– Buscar웃
50 mins ago
Thank you for posting more information. See my updated post.
– Buscar웃
50 mins ago
add a comment |
2 Answers
2
active
oldest
votes
up vote
1
down vote
Battery status is best read in the About this Mac.
Paste that information here.
There is a way to see if SMC reset worked.
While doing it, watch the MagSafe plug light, it will briefly change color if the reset was successful.
UPDATE:
Your battery is in bad shape.
New battery has capacity of 8000 mAh. Ower the life that numbers goes gradually down.
Your is already down to 50% Full Charge Capacity (mAh): 3918
means it can not hold the charged (due to internal leakage).
What ever battery you installed 3 Months ago is not working, so get it replaced.
It looks like you got a old battery.
Something is spooky with your battery report.
This is what it looks on my MBA 2017.
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 511
Hardware Revision: 000a
Cell Revision: 1200
Why does your hides the information (or was it you) that did that ?
Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED
question updated with about this mac power info
– sam
3 hours ago
add a comment |
up vote
0
down vote
It's quite possible you have a defective battery. From the output you posted, here's what we know.
- The battery reports a full charge capacity of approx. 4Ah (4 Amp hours)
- The SMC measures that you have 234 mAh (mili-amp hours) remaining
- It's showing a draw of approximately 2.5A (battery is being drained)
The SMC can only calculate how much battery capacity is left by measuring the current power against the current draw and known full capacity. In this case, it's measuring that you're out of power and indicating your battery needs to be serviced.
There's no "dipstick" that can give you the actual charge, the SMC must calculate it and from the data it's getting from the battery, it thinks it's failing even though it continues to work.
Your best bet is to replace the battery (it's probably still under warranty)
Thanks @Allan , ill give that a try and let you know how i get on
– sam
3 hours ago
add a comment |
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
1
down vote
Battery status is best read in the About this Mac.
Paste that information here.
There is a way to see if SMC reset worked.
While doing it, watch the MagSafe plug light, it will briefly change color if the reset was successful.
UPDATE:
Your battery is in bad shape.
New battery has capacity of 8000 mAh. Ower the life that numbers goes gradually down.
Your is already down to 50% Full Charge Capacity (mAh): 3918
means it can not hold the charged (due to internal leakage).
What ever battery you installed 3 Months ago is not working, so get it replaced.
It looks like you got a old battery.
Something is spooky with your battery report.
This is what it looks on my MBA 2017.
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 511
Hardware Revision: 000a
Cell Revision: 1200
Why does your hides the information (or was it you) that did that ?
Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED
question updated with about this mac power info
– sam
3 hours ago
add a comment |
up vote
1
down vote
Battery status is best read in the About this Mac.
Paste that information here.
There is a way to see if SMC reset worked.
While doing it, watch the MagSafe plug light, it will briefly change color if the reset was successful.
UPDATE:
Your battery is in bad shape.
New battery has capacity of 8000 mAh. Ower the life that numbers goes gradually down.
Your is already down to 50% Full Charge Capacity (mAh): 3918
means it can not hold the charged (due to internal leakage).
What ever battery you installed 3 Months ago is not working, so get it replaced.
It looks like you got a old battery.
Something is spooky with your battery report.
This is what it looks on my MBA 2017.
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 511
Hardware Revision: 000a
Cell Revision: 1200
Why does your hides the information (or was it you) that did that ?
Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED
question updated with about this mac power info
– sam
3 hours ago
add a comment |
up vote
1
down vote
up vote
1
down vote
Battery status is best read in the About this Mac.
Paste that information here.
There is a way to see if SMC reset worked.
While doing it, watch the MagSafe plug light, it will briefly change color if the reset was successful.
UPDATE:
Your battery is in bad shape.
New battery has capacity of 8000 mAh. Ower the life that numbers goes gradually down.
Your is already down to 50% Full Charge Capacity (mAh): 3918
means it can not hold the charged (due to internal leakage).
What ever battery you installed 3 Months ago is not working, so get it replaced.
It looks like you got a old battery.
Something is spooky with your battery report.
This is what it looks on my MBA 2017.
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 511
Hardware Revision: 000a
Cell Revision: 1200
Why does your hides the information (or was it you) that did that ?
Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED
Battery status is best read in the About this Mac.
Paste that information here.
There is a way to see if SMC reset worked.
While doing it, watch the MagSafe plug light, it will briefly change color if the reset was successful.
UPDATE:
Your battery is in bad shape.
New battery has capacity of 8000 mAh. Ower the life that numbers goes gradually down.
Your is already down to 50% Full Charge Capacity (mAh): 3918
means it can not hold the charged (due to internal leakage).
What ever battery you installed 3 Months ago is not working, so get it replaced.
It looks like you got a old battery.
Something is spooky with your battery report.
This is what it looks on my MBA 2017.
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 511
Hardware Revision: 000a
Cell Revision: 1200
Why does your hides the information (or was it you) that did that ?
Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED
edited 24 mins ago
answered 4 hours ago
Buscar웃
34.6k540112
34.6k540112
question updated with about this mac power info
– sam
3 hours ago
add a comment |
question updated with about this mac power info
– sam
3 hours ago
question updated with about this mac power info
– sam
3 hours ago
question updated with about this mac power info
– sam
3 hours ago
add a comment |
up vote
0
down vote
It's quite possible you have a defective battery. From the output you posted, here's what we know.
- The battery reports a full charge capacity of approx. 4Ah (4 Amp hours)
- The SMC measures that you have 234 mAh (mili-amp hours) remaining
- It's showing a draw of approximately 2.5A (battery is being drained)
The SMC can only calculate how much battery capacity is left by measuring the current power against the current draw and known full capacity. In this case, it's measuring that you're out of power and indicating your battery needs to be serviced.
There's no "dipstick" that can give you the actual charge, the SMC must calculate it and from the data it's getting from the battery, it thinks it's failing even though it continues to work.
Your best bet is to replace the battery (it's probably still under warranty)
Thanks @Allan , ill give that a try and let you know how i get on
– sam
3 hours ago
add a comment |
up vote
0
down vote
It's quite possible you have a defective battery. From the output you posted, here's what we know.
- The battery reports a full charge capacity of approx. 4Ah (4 Amp hours)
- The SMC measures that you have 234 mAh (mili-amp hours) remaining
- It's showing a draw of approximately 2.5A (battery is being drained)
The SMC can only calculate how much battery capacity is left by measuring the current power against the current draw and known full capacity. In this case, it's measuring that you're out of power and indicating your battery needs to be serviced.
There's no "dipstick" that can give you the actual charge, the SMC must calculate it and from the data it's getting from the battery, it thinks it's failing even though it continues to work.
Your best bet is to replace the battery (it's probably still under warranty)
Thanks @Allan , ill give that a try and let you know how i get on
– sam
3 hours ago
add a comment |
up vote
0
down vote
up vote
0
down vote
It's quite possible you have a defective battery. From the output you posted, here's what we know.
- The battery reports a full charge capacity of approx. 4Ah (4 Amp hours)
- The SMC measures that you have 234 mAh (mili-amp hours) remaining
- It's showing a draw of approximately 2.5A (battery is being drained)
The SMC can only calculate how much battery capacity is left by measuring the current power against the current draw and known full capacity. In this case, it's measuring that you're out of power and indicating your battery needs to be serviced.
There's no "dipstick" that can give you the actual charge, the SMC must calculate it and from the data it's getting from the battery, it thinks it's failing even though it continues to work.
Your best bet is to replace the battery (it's probably still under warranty)
It's quite possible you have a defective battery. From the output you posted, here's what we know.
- The battery reports a full charge capacity of approx. 4Ah (4 Amp hours)
- The SMC measures that you have 234 mAh (mili-amp hours) remaining
- It's showing a draw of approximately 2.5A (battery is being drained)
The SMC can only calculate how much battery capacity is left by measuring the current power against the current draw and known full capacity. In this case, it's measuring that you're out of power and indicating your battery needs to be serviced.
There's no "dipstick" that can give you the actual charge, the SMC must calculate it and from the data it's getting from the battery, it thinks it's failing even though it continues to work.
Your best bet is to replace the battery (it's probably still under warranty)
answered 3 hours ago
Allan
39.7k1257147
39.7k1257147
Thanks @Allan , ill give that a try and let you know how i get on
– sam
3 hours ago
add a comment |
Thanks @Allan , ill give that a try and let you know how i get on
– sam
3 hours ago
Thanks @Allan , ill give that a try and let you know how i get on
– sam
3 hours ago
Thanks @Allan , ill give that a try and let you know how i get on
– sam
3 hours ago
add a comment |
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Please post the output of the command
system_profiler SPPowerDataType | grep -i "charge information" -A 10
to your question. An SMC is just Apple's name for the PMU (power management unit) that every other laptop uses. A reset will simply removed the saved values it measured up to that point; starts it off fresh. There's no log and you cannot access it via a GUI– Allan
3 hours ago
@Allan for instance i have been using my laptop for about 40 minutes right now since i had the low battery warning, saying i only had 9 minutes remaining
– sam
3 hours ago
Thank you for posting more information. See my updated post.
– Buscar웃
50 mins ago