SMC reset to fix battery not working, but cant be sure SMC reset has taken place

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up vote
1
down vote

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I have had a new battery in my mid 2012 15" macbook pro running 10.11.6



The battery health as monitored through a battery health app downloaded from the mac app store has been deteriorating ever since i installed it and after about 3 months the battery is saying "Service Battery"



This doesn't tell the full picture though, as if it use my Mac once i get the "low battery 9 minutes remaining" warning, it will go on for hours without cutting out.



Ive been told i need to do an SMC reset to address the issue, but each time i do it following Apples guides for laptops with a removable battery, it dosnt fix anything?



How can I know that an SMC reset has taken place, can it be seen in the logs ? Or can i do an SMC reset through some kind of GUI tool which will give me feedback instead of the standard way which i cant be sure has worked.



Here is an output from About this mac > System Info > Power



Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 2
Hardware Revision: 00aa
Cell Revision: 2
Charge Information:
Charge Remaining (mAh): 220
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -1943
Voltage (mV): 10877

System Power Settings:

AC Power:
System Sleep Timer (Minutes): 3
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 3
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0


Here is an output from the command system_profiler SPPowerDataType | grep -i "charge information" -A 10



Charge Information:
Charge Remaining (mAh): 234
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -2579
Voltage (mV): 10890









share|improve this question























  • Please post the output of the command system_profiler SPPowerDataType | grep -i "charge information" -A 10 to your question. An SMC is just Apple's name for the PMU (power management unit) that every other laptop uses. A reset will simply removed the saved values it measured up to that point; starts it off fresh. There's no log and you cannot access it via a GUI
    – Allan
    3 hours ago











  • @Allan for instance i have been using my laptop for about 40 minutes right now since i had the low battery warning, saying i only had 9 minutes remaining
    – sam
    3 hours ago










  • Thank you for posting more information. See my updated post.
    – Buscar웃
    50 mins ago














up vote
1
down vote

favorite












I have had a new battery in my mid 2012 15" macbook pro running 10.11.6



The battery health as monitored through a battery health app downloaded from the mac app store has been deteriorating ever since i installed it and after about 3 months the battery is saying "Service Battery"



This doesn't tell the full picture though, as if it use my Mac once i get the "low battery 9 minutes remaining" warning, it will go on for hours without cutting out.



Ive been told i need to do an SMC reset to address the issue, but each time i do it following Apples guides for laptops with a removable battery, it dosnt fix anything?



How can I know that an SMC reset has taken place, can it be seen in the logs ? Or can i do an SMC reset through some kind of GUI tool which will give me feedback instead of the standard way which i cant be sure has worked.



Here is an output from About this mac > System Info > Power



Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 2
Hardware Revision: 00aa
Cell Revision: 2
Charge Information:
Charge Remaining (mAh): 220
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -1943
Voltage (mV): 10877

System Power Settings:

AC Power:
System Sleep Timer (Minutes): 3
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 3
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0


Here is an output from the command system_profiler SPPowerDataType | grep -i "charge information" -A 10



Charge Information:
Charge Remaining (mAh): 234
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -2579
Voltage (mV): 10890









share|improve this question























  • Please post the output of the command system_profiler SPPowerDataType | grep -i "charge information" -A 10 to your question. An SMC is just Apple's name for the PMU (power management unit) that every other laptop uses. A reset will simply removed the saved values it measured up to that point; starts it off fresh. There's no log and you cannot access it via a GUI
    – Allan
    3 hours ago











  • @Allan for instance i have been using my laptop for about 40 minutes right now since i had the low battery warning, saying i only had 9 minutes remaining
    – sam
    3 hours ago










  • Thank you for posting more information. See my updated post.
    – Buscar웃
    50 mins ago












up vote
1
down vote

favorite









up vote
1
down vote

favorite











I have had a new battery in my mid 2012 15" macbook pro running 10.11.6



The battery health as monitored through a battery health app downloaded from the mac app store has been deteriorating ever since i installed it and after about 3 months the battery is saying "Service Battery"



This doesn't tell the full picture though, as if it use my Mac once i get the "low battery 9 minutes remaining" warning, it will go on for hours without cutting out.



Ive been told i need to do an SMC reset to address the issue, but each time i do it following Apples guides for laptops with a removable battery, it dosnt fix anything?



How can I know that an SMC reset has taken place, can it be seen in the logs ? Or can i do an SMC reset through some kind of GUI tool which will give me feedback instead of the standard way which i cant be sure has worked.



Here is an output from About this mac > System Info > Power



Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 2
Hardware Revision: 00aa
Cell Revision: 2
Charge Information:
Charge Remaining (mAh): 220
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -1943
Voltage (mV): 10877

System Power Settings:

AC Power:
System Sleep Timer (Minutes): 3
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 3
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0


Here is an output from the command system_profiler SPPowerDataType | grep -i "charge information" -A 10



Charge Information:
Charge Remaining (mAh): 234
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -2579
Voltage (mV): 10890









share|improve this question















I have had a new battery in my mid 2012 15" macbook pro running 10.11.6



The battery health as monitored through a battery health app downloaded from the mac app store has been deteriorating ever since i installed it and after about 3 months the battery is saying "Service Battery"



This doesn't tell the full picture though, as if it use my Mac once i get the "low battery 9 minutes remaining" warning, it will go on for hours without cutting out.



Ive been told i need to do an SMC reset to address the issue, but each time i do it following Apples guides for laptops with a removable battery, it dosnt fix anything?



How can I know that an SMC reset has taken place, can it be seen in the logs ? Or can i do an SMC reset through some kind of GUI tool which will give me feedback instead of the standard way which i cant be sure has worked.



Here is an output from About this mac > System Info > Power



Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 2
Hardware Revision: 00aa
Cell Revision: 2
Charge Information:
Charge Remaining (mAh): 220
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -1943
Voltage (mV): 10877

System Power Settings:

AC Power:
System Sleep Timer (Minutes): 3
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 3
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Hibernate Mode: 3
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0


Here is an output from the command system_profiler SPPowerDataType | grep -i "charge information" -A 10



Charge Information:
Charge Remaining (mAh): 234
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 3918
Health Information:
Cycle Count: 81
Condition: Service Battery
Battery Installed: Yes
Amperage (mA): -2579
Voltage (mV): 10890






macbook hardware battery power-management






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 39 mins ago









Buscar웃

34.6k540112




34.6k540112










asked 4 hours ago









sam

946103055




946103055











  • Please post the output of the command system_profiler SPPowerDataType | grep -i "charge information" -A 10 to your question. An SMC is just Apple's name for the PMU (power management unit) that every other laptop uses. A reset will simply removed the saved values it measured up to that point; starts it off fresh. There's no log and you cannot access it via a GUI
    – Allan
    3 hours ago











  • @Allan for instance i have been using my laptop for about 40 minutes right now since i had the low battery warning, saying i only had 9 minutes remaining
    – sam
    3 hours ago










  • Thank you for posting more information. See my updated post.
    – Buscar웃
    50 mins ago
















  • Please post the output of the command system_profiler SPPowerDataType | grep -i "charge information" -A 10 to your question. An SMC is just Apple's name for the PMU (power management unit) that every other laptop uses. A reset will simply removed the saved values it measured up to that point; starts it off fresh. There's no log and you cannot access it via a GUI
    – Allan
    3 hours ago











  • @Allan for instance i have been using my laptop for about 40 minutes right now since i had the low battery warning, saying i only had 9 minutes remaining
    – sam
    3 hours ago










  • Thank you for posting more information. See my updated post.
    – Buscar웃
    50 mins ago















Please post the output of the command system_profiler SPPowerDataType | grep -i "charge information" -A 10 to your question. An SMC is just Apple's name for the PMU (power management unit) that every other laptop uses. A reset will simply removed the saved values it measured up to that point; starts it off fresh. There's no log and you cannot access it via a GUI
– Allan
3 hours ago





Please post the output of the command system_profiler SPPowerDataType | grep -i "charge information" -A 10 to your question. An SMC is just Apple's name for the PMU (power management unit) that every other laptop uses. A reset will simply removed the saved values it measured up to that point; starts it off fresh. There's no log and you cannot access it via a GUI
– Allan
3 hours ago













@Allan for instance i have been using my laptop for about 40 minutes right now since i had the low battery warning, saying i only had 9 minutes remaining
– sam
3 hours ago




@Allan for instance i have been using my laptop for about 40 minutes right now since i had the low battery warning, saying i only had 9 minutes remaining
– sam
3 hours ago












Thank you for posting more information. See my updated post.
– Buscar웃
50 mins ago




Thank you for posting more information. See my updated post.
– Buscar웃
50 mins ago










2 Answers
2






active

oldest

votes

















up vote
1
down vote













Battery status is best read in the About this Mac.



Paste that information here.



There is a way to see if SMC reset worked.



While doing it, watch the MagSafe plug light, it will briefly change color if the reset was successful.



UPDATE:



Your battery is in bad shape.



New battery has capacity of 8000 mAh. Ower the life that numbers goes gradually down.



Your is already down to 50% Full Charge Capacity (mAh): 3918 means it can not hold the charged (due to internal leakage).



What ever battery you installed 3 Months ago is not working, so get it replaced.



It looks like you got a old battery.



Something is spooky with your battery report.



This is what it looks on my MBA 2017.



Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 511
Hardware Revision: 000a
Cell Revision: 1200


Why does your hides the information (or was it you) that did that ?



Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED





share|improve this answer






















  • question updated with about this mac power info
    – sam
    3 hours ago

















up vote
0
down vote













It's quite possible you have a defective battery. From the output you posted, here's what we know.



  • The battery reports a full charge capacity of approx. 4Ah (4 Amp hours)

  • The SMC measures that you have 234 mAh (mili-amp hours) remaining

  • It's showing a draw of approximately 2.5A (battery is being drained)

The SMC can only calculate how much battery capacity is left by measuring the current power against the current draw and known full capacity. In this case, it's measuring that you're out of power and indicating your battery needs to be serviced.



There's no "dipstick" that can give you the actual charge, the SMC must calculate it and from the data it's getting from the battery, it thinks it's failing even though it continues to work.



Your best bet is to replace the battery (it's probably still under warranty)






share|improve this answer




















  • Thanks @Allan , ill give that a try and let you know how i get on
    – sam
    3 hours ago










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2 Answers
2






active

oldest

votes








2 Answers
2






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
1
down vote













Battery status is best read in the About this Mac.



Paste that information here.



There is a way to see if SMC reset worked.



While doing it, watch the MagSafe plug light, it will briefly change color if the reset was successful.



UPDATE:



Your battery is in bad shape.



New battery has capacity of 8000 mAh. Ower the life that numbers goes gradually down.



Your is already down to 50% Full Charge Capacity (mAh): 3918 means it can not hold the charged (due to internal leakage).



What ever battery you installed 3 Months ago is not working, so get it replaced.



It looks like you got a old battery.



Something is spooky with your battery report.



This is what it looks on my MBA 2017.



Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 511
Hardware Revision: 000a
Cell Revision: 1200


Why does your hides the information (or was it you) that did that ?



Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED





share|improve this answer






















  • question updated with about this mac power info
    – sam
    3 hours ago














up vote
1
down vote













Battery status is best read in the About this Mac.



Paste that information here.



There is a way to see if SMC reset worked.



While doing it, watch the MagSafe plug light, it will briefly change color if the reset was successful.



UPDATE:



Your battery is in bad shape.



New battery has capacity of 8000 mAh. Ower the life that numbers goes gradually down.



Your is already down to 50% Full Charge Capacity (mAh): 3918 means it can not hold the charged (due to internal leakage).



What ever battery you installed 3 Months ago is not working, so get it replaced.



It looks like you got a old battery.



Something is spooky with your battery report.



This is what it looks on my MBA 2017.



Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 511
Hardware Revision: 000a
Cell Revision: 1200


Why does your hides the information (or was it you) that did that ?



Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED





share|improve this answer






















  • question updated with about this mac power info
    – sam
    3 hours ago












up vote
1
down vote










up vote
1
down vote









Battery status is best read in the About this Mac.



Paste that information here.



There is a way to see if SMC reset worked.



While doing it, watch the MagSafe plug light, it will briefly change color if the reset was successful.



UPDATE:



Your battery is in bad shape.



New battery has capacity of 8000 mAh. Ower the life that numbers goes gradually down.



Your is already down to 50% Full Charge Capacity (mAh): 3918 means it can not hold the charged (due to internal leakage).



What ever battery you installed 3 Months ago is not working, so get it replaced.



It looks like you got a old battery.



Something is spooky with your battery report.



This is what it looks on my MBA 2017.



Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 511
Hardware Revision: 000a
Cell Revision: 1200


Why does your hides the information (or was it you) that did that ?



Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED





share|improve this answer














Battery status is best read in the About this Mac.



Paste that information here.



There is a way to see if SMC reset worked.



While doing it, watch the MagSafe plug light, it will briefly change color if the reset was successful.



UPDATE:



Your battery is in bad shape.



New battery has capacity of 8000 mAh. Ower the life that numbers goes gradually down.



Your is already down to 50% Full Charge Capacity (mAh): 3918 means it can not hold the charged (due to internal leakage).



What ever battery you installed 3 Months ago is not working, so get it replaced.



It looks like you got a old battery.



Something is spooky with your battery report.



This is what it looks on my MBA 2017.



Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 511
Hardware Revision: 000a
Cell Revision: 1200


Why does your hides the information (or was it you) that did that ?



Model Information:
Serial Number: REDACTED
Manufacturer: SMP
Device Name: REDACTED






share|improve this answer














share|improve this answer



share|improve this answer








edited 24 mins ago

























answered 4 hours ago









Buscar웃

34.6k540112




34.6k540112











  • question updated with about this mac power info
    – sam
    3 hours ago
















  • question updated with about this mac power info
    – sam
    3 hours ago















question updated with about this mac power info
– sam
3 hours ago




question updated with about this mac power info
– sam
3 hours ago












up vote
0
down vote













It's quite possible you have a defective battery. From the output you posted, here's what we know.



  • The battery reports a full charge capacity of approx. 4Ah (4 Amp hours)

  • The SMC measures that you have 234 mAh (mili-amp hours) remaining

  • It's showing a draw of approximately 2.5A (battery is being drained)

The SMC can only calculate how much battery capacity is left by measuring the current power against the current draw and known full capacity. In this case, it's measuring that you're out of power and indicating your battery needs to be serviced.



There's no "dipstick" that can give you the actual charge, the SMC must calculate it and from the data it's getting from the battery, it thinks it's failing even though it continues to work.



Your best bet is to replace the battery (it's probably still under warranty)






share|improve this answer




















  • Thanks @Allan , ill give that a try and let you know how i get on
    – sam
    3 hours ago














up vote
0
down vote













It's quite possible you have a defective battery. From the output you posted, here's what we know.



  • The battery reports a full charge capacity of approx. 4Ah (4 Amp hours)

  • The SMC measures that you have 234 mAh (mili-amp hours) remaining

  • It's showing a draw of approximately 2.5A (battery is being drained)

The SMC can only calculate how much battery capacity is left by measuring the current power against the current draw and known full capacity. In this case, it's measuring that you're out of power and indicating your battery needs to be serviced.



There's no "dipstick" that can give you the actual charge, the SMC must calculate it and from the data it's getting from the battery, it thinks it's failing even though it continues to work.



Your best bet is to replace the battery (it's probably still under warranty)






share|improve this answer




















  • Thanks @Allan , ill give that a try and let you know how i get on
    – sam
    3 hours ago












up vote
0
down vote










up vote
0
down vote









It's quite possible you have a defective battery. From the output you posted, here's what we know.



  • The battery reports a full charge capacity of approx. 4Ah (4 Amp hours)

  • The SMC measures that you have 234 mAh (mili-amp hours) remaining

  • It's showing a draw of approximately 2.5A (battery is being drained)

The SMC can only calculate how much battery capacity is left by measuring the current power against the current draw and known full capacity. In this case, it's measuring that you're out of power and indicating your battery needs to be serviced.



There's no "dipstick" that can give you the actual charge, the SMC must calculate it and from the data it's getting from the battery, it thinks it's failing even though it continues to work.



Your best bet is to replace the battery (it's probably still under warranty)






share|improve this answer












It's quite possible you have a defective battery. From the output you posted, here's what we know.



  • The battery reports a full charge capacity of approx. 4Ah (4 Amp hours)

  • The SMC measures that you have 234 mAh (mili-amp hours) remaining

  • It's showing a draw of approximately 2.5A (battery is being drained)

The SMC can only calculate how much battery capacity is left by measuring the current power against the current draw and known full capacity. In this case, it's measuring that you're out of power and indicating your battery needs to be serviced.



There's no "dipstick" that can give you the actual charge, the SMC must calculate it and from the data it's getting from the battery, it thinks it's failing even though it continues to work.



Your best bet is to replace the battery (it's probably still under warranty)







share|improve this answer












share|improve this answer



share|improve this answer










answered 3 hours ago









Allan

39.7k1257147




39.7k1257147











  • Thanks @Allan , ill give that a try and let you know how i get on
    – sam
    3 hours ago
















  • Thanks @Allan , ill give that a try and let you know how i get on
    – sam
    3 hours ago















Thanks @Allan , ill give that a try and let you know how i get on
– sam
3 hours ago




Thanks @Allan , ill give that a try and let you know how i get on
– sam
3 hours ago

















 

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