ubuntu linux machine fails to connect to wired network but recognizes ethernet cable

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0















I got a new Ubuntu/Linux machine (Ubuntu 18.04.1 LTS) that I am trying to connect to the internet for the first time, wired via ethernet cable.



Under Settings >> Network >> Wired, there is an On/Off toggle switch. I switch it on, and it says:




Connecting - 1000 Mb/s




However, after about 30 seconds a window appears saying:




Connection failed - Activation of network connection failed.




I run the following in the terminal, here is the output:



user@natasha:~$ sudo lshw -c network -sanitize
*-network
description: Ethernet interface
product: Ethernet Connection (2) I219-V
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
logical name: enp0s31f6
version: 00
serial: [REMOVED]
size: 1Gbit/s
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k duplex=full firmware=0.2-4 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s
resources: irq:134 memory:df300000-df31ffff


I also try:



user@natasha:~$ sudo modprobe r8169
user@natasha:~$ dmesg
[ 0.000000] Linux version 4.15.0-43-generic
(buildd@lgw01-amd64-001) (gcc version 7.3.0
(Ubuntu 7.3.0-16ubuntu3)) #46-Ubuntu SMP Thu Dec 6 14:45:28 UTC 2018 (Ubuntu 4.15.0-43.46-generic 4.15.18)
[ 0.000000] Command line: BOOT_IMAGE=/vmlinuz-4.15.0-43-generic root=UUID=cfbfc572-c96e-448f-850b-021a4ee127cf ro quiet splash vt.handoff=1
[ 0.000000] KERNEL supported cpus:
[ 0.000000] Intel GenuineIntel
[ 0.000000] AMD AuthenticAMD
[ 0.000000] Centaur CentaurHauls
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR'
[ 0.000000] x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256
[ 0.000000] x86/fpu: xstate_offset[3]: 832, xstate_sizes[3]: 64
[ 0.000000] x86/fpu: xstate_offset[4]: 896, xstate_sizes[4]: 64


... the output continues for much longer than the character limit of this post.



I have also tried this, based on another post's suggestion, but it has not worked:



sudo touch /etc/NetworkManager/conf.d/10-globally-managed-devices.conf
sudo systemctl restart NetworkManager


My /etc/network/interfaces file:



# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback


Does anyone have any insight or suggestions?










share|improve this question



















  • 1





    Is there anything on your network that provides DHCP? If not, you may need to set up the addressing scheme by hand.

    – roaima
    Jan 30 at 0:00












  • Yes, there should be DHCP on this network. Is this something I would configure in Settings?

    – Natasha B
    Jan 30 at 0:03











  • Sorry don't know; I rarely run with a GUI.

    – roaima
    Jan 30 at 0:05











  • Please include the configuration of your ethernet interface in the question. lo doesn't help.

    – Panki
    Jan 30 at 7:48















0















I got a new Ubuntu/Linux machine (Ubuntu 18.04.1 LTS) that I am trying to connect to the internet for the first time, wired via ethernet cable.



Under Settings >> Network >> Wired, there is an On/Off toggle switch. I switch it on, and it says:




Connecting - 1000 Mb/s




However, after about 30 seconds a window appears saying:




Connection failed - Activation of network connection failed.




I run the following in the terminal, here is the output:



user@natasha:~$ sudo lshw -c network -sanitize
*-network
description: Ethernet interface
product: Ethernet Connection (2) I219-V
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
logical name: enp0s31f6
version: 00
serial: [REMOVED]
size: 1Gbit/s
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k duplex=full firmware=0.2-4 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s
resources: irq:134 memory:df300000-df31ffff


I also try:



user@natasha:~$ sudo modprobe r8169
user@natasha:~$ dmesg
[ 0.000000] Linux version 4.15.0-43-generic
(buildd@lgw01-amd64-001) (gcc version 7.3.0
(Ubuntu 7.3.0-16ubuntu3)) #46-Ubuntu SMP Thu Dec 6 14:45:28 UTC 2018 (Ubuntu 4.15.0-43.46-generic 4.15.18)
[ 0.000000] Command line: BOOT_IMAGE=/vmlinuz-4.15.0-43-generic root=UUID=cfbfc572-c96e-448f-850b-021a4ee127cf ro quiet splash vt.handoff=1
[ 0.000000] KERNEL supported cpus:
[ 0.000000] Intel GenuineIntel
[ 0.000000] AMD AuthenticAMD
[ 0.000000] Centaur CentaurHauls
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR'
[ 0.000000] x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256
[ 0.000000] x86/fpu: xstate_offset[3]: 832, xstate_sizes[3]: 64
[ 0.000000] x86/fpu: xstate_offset[4]: 896, xstate_sizes[4]: 64


... the output continues for much longer than the character limit of this post.



I have also tried this, based on another post's suggestion, but it has not worked:



sudo touch /etc/NetworkManager/conf.d/10-globally-managed-devices.conf
sudo systemctl restart NetworkManager


My /etc/network/interfaces file:



# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback


Does anyone have any insight or suggestions?










share|improve this question



















  • 1





    Is there anything on your network that provides DHCP? If not, you may need to set up the addressing scheme by hand.

    – roaima
    Jan 30 at 0:00












  • Yes, there should be DHCP on this network. Is this something I would configure in Settings?

    – Natasha B
    Jan 30 at 0:03











  • Sorry don't know; I rarely run with a GUI.

    – roaima
    Jan 30 at 0:05











  • Please include the configuration of your ethernet interface in the question. lo doesn't help.

    – Panki
    Jan 30 at 7:48













0












0








0








I got a new Ubuntu/Linux machine (Ubuntu 18.04.1 LTS) that I am trying to connect to the internet for the first time, wired via ethernet cable.



Under Settings >> Network >> Wired, there is an On/Off toggle switch. I switch it on, and it says:




Connecting - 1000 Mb/s




However, after about 30 seconds a window appears saying:




Connection failed - Activation of network connection failed.




I run the following in the terminal, here is the output:



user@natasha:~$ sudo lshw -c network -sanitize
*-network
description: Ethernet interface
product: Ethernet Connection (2) I219-V
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
logical name: enp0s31f6
version: 00
serial: [REMOVED]
size: 1Gbit/s
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k duplex=full firmware=0.2-4 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s
resources: irq:134 memory:df300000-df31ffff


I also try:



user@natasha:~$ sudo modprobe r8169
user@natasha:~$ dmesg
[ 0.000000] Linux version 4.15.0-43-generic
(buildd@lgw01-amd64-001) (gcc version 7.3.0
(Ubuntu 7.3.0-16ubuntu3)) #46-Ubuntu SMP Thu Dec 6 14:45:28 UTC 2018 (Ubuntu 4.15.0-43.46-generic 4.15.18)
[ 0.000000] Command line: BOOT_IMAGE=/vmlinuz-4.15.0-43-generic root=UUID=cfbfc572-c96e-448f-850b-021a4ee127cf ro quiet splash vt.handoff=1
[ 0.000000] KERNEL supported cpus:
[ 0.000000] Intel GenuineIntel
[ 0.000000] AMD AuthenticAMD
[ 0.000000] Centaur CentaurHauls
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR'
[ 0.000000] x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256
[ 0.000000] x86/fpu: xstate_offset[3]: 832, xstate_sizes[3]: 64
[ 0.000000] x86/fpu: xstate_offset[4]: 896, xstate_sizes[4]: 64


... the output continues for much longer than the character limit of this post.



I have also tried this, based on another post's suggestion, but it has not worked:



sudo touch /etc/NetworkManager/conf.d/10-globally-managed-devices.conf
sudo systemctl restart NetworkManager


My /etc/network/interfaces file:



# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback


Does anyone have any insight or suggestions?










share|improve this question
















I got a new Ubuntu/Linux machine (Ubuntu 18.04.1 LTS) that I am trying to connect to the internet for the first time, wired via ethernet cable.



Under Settings >> Network >> Wired, there is an On/Off toggle switch. I switch it on, and it says:




Connecting - 1000 Mb/s




However, after about 30 seconds a window appears saying:




Connection failed - Activation of network connection failed.




I run the following in the terminal, here is the output:



user@natasha:~$ sudo lshw -c network -sanitize
*-network
description: Ethernet interface
product: Ethernet Connection (2) I219-V
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
logical name: enp0s31f6
version: 00
serial: [REMOVED]
size: 1Gbit/s
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k duplex=full firmware=0.2-4 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s
resources: irq:134 memory:df300000-df31ffff


I also try:



user@natasha:~$ sudo modprobe r8169
user@natasha:~$ dmesg
[ 0.000000] Linux version 4.15.0-43-generic
(buildd@lgw01-amd64-001) (gcc version 7.3.0
(Ubuntu 7.3.0-16ubuntu3)) #46-Ubuntu SMP Thu Dec 6 14:45:28 UTC 2018 (Ubuntu 4.15.0-43.46-generic 4.15.18)
[ 0.000000] Command line: BOOT_IMAGE=/vmlinuz-4.15.0-43-generic root=UUID=cfbfc572-c96e-448f-850b-021a4ee127cf ro quiet splash vt.handoff=1
[ 0.000000] KERNEL supported cpus:
[ 0.000000] Intel GenuineIntel
[ 0.000000] AMD AuthenticAMD
[ 0.000000] Centaur CentaurHauls
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR'
[ 0.000000] x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256
[ 0.000000] x86/fpu: xstate_offset[3]: 832, xstate_sizes[3]: 64
[ 0.000000] x86/fpu: xstate_offset[4]: 896, xstate_sizes[4]: 64


... the output continues for much longer than the character limit of this post.



I have also tried this, based on another post's suggestion, but it has not worked:



sudo touch /etc/NetworkManager/conf.d/10-globally-managed-devices.conf
sudo systemctl restart NetworkManager


My /etc/network/interfaces file:



# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback


Does anyone have any insight or suggestions?







ethernet






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jan 30 at 0:01







Natasha B

















asked Jan 29 at 23:56









Natasha BNatasha B

11




11







  • 1





    Is there anything on your network that provides DHCP? If not, you may need to set up the addressing scheme by hand.

    – roaima
    Jan 30 at 0:00












  • Yes, there should be DHCP on this network. Is this something I would configure in Settings?

    – Natasha B
    Jan 30 at 0:03











  • Sorry don't know; I rarely run with a GUI.

    – roaima
    Jan 30 at 0:05











  • Please include the configuration of your ethernet interface in the question. lo doesn't help.

    – Panki
    Jan 30 at 7:48












  • 1





    Is there anything on your network that provides DHCP? If not, you may need to set up the addressing scheme by hand.

    – roaima
    Jan 30 at 0:00












  • Yes, there should be DHCP on this network. Is this something I would configure in Settings?

    – Natasha B
    Jan 30 at 0:03











  • Sorry don't know; I rarely run with a GUI.

    – roaima
    Jan 30 at 0:05











  • Please include the configuration of your ethernet interface in the question. lo doesn't help.

    – Panki
    Jan 30 at 7:48







1




1





Is there anything on your network that provides DHCP? If not, you may need to set up the addressing scheme by hand.

– roaima
Jan 30 at 0:00






Is there anything on your network that provides DHCP? If not, you may need to set up the addressing scheme by hand.

– roaima
Jan 30 at 0:00














Yes, there should be DHCP on this network. Is this something I would configure in Settings?

– Natasha B
Jan 30 at 0:03





Yes, there should be DHCP on this network. Is this something I would configure in Settings?

– Natasha B
Jan 30 at 0:03













Sorry don't know; I rarely run with a GUI.

– roaima
Jan 30 at 0:05





Sorry don't know; I rarely run with a GUI.

– roaima
Jan 30 at 0:05













Please include the configuration of your ethernet interface in the question. lo doesn't help.

– Panki
Jan 30 at 7:48





Please include the configuration of your ethernet interface in the question. lo doesn't help.

– Panki
Jan 30 at 7:48










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