Cannot connect/find any servers (Ubuntu gamepack)

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Recently downloaded Ubuntu Gamepack via USB flash drive. All went well as far as I know and except for my internet problems all is well. I do not no why, and would like some assistance in troubleshooting the problem.



The system has no problems with connecting to the modem via Firefox when the default gateway is typed into the search tab but it cannot connect to anything else. I tried the ping command but it could not find any of the websites I tried.



The last piece of information I can come up with is the output of the ifconfig command that I ran in the terminal, which I will post below this text.



NOTE: If any extra information is required to troubleshoot feel free to ask for it.



enp2s0 Link encap:Ethernet HWaddr 4c:cc:6a:8e:47:a1 
inet addr:192.168.0.21 Bcast:192.168.0.255 Mask:255.255.255.0
inet6 addr: fe80::9c55:dc17:7b0a:e526/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:4552 errors:0 dropped:0 overruns:0 frame:0
TX packets:1295 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:1326711 (1.3 MB) TX bytes:180836 (180.8 KB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:42516 errors:0 dropped:0 overruns:0 frame:0
TX packets:42516 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:3342715 (3.3 MB) TX bytes:3342715 (3.3 MB)






share|improve this question





















  • Can you ping an external IP address; eg. ping 8.8.8.8 for google's DNS? If this works, but human addresses don't (eg. ping google.com fails), you have issues with DNS (domain name service; or what converts human names to the real IP addresses).
    – guiverc
    Jul 20 at 1:55










  • Did you really come over here to answer the same question again? Daim you are dedicated. If 8.8.8.8 is ping'ed it works. If Google.com is ping'ed it says that Google.com is an unknown host
    – Philip Vestergaard-laustsen
    Jul 20 at 2:02










  • What would you recommend doing about my dns issue?
    – Philip Vestergaard-laustsen
    Jul 20 at 2:03










  • that proves your internet & lan connection is working, but DNS isn't. A quick fix is to add "nameserver 8.8.8.8" to the end of the /etc/resolv.conf file. 8.8.8.8 is the ip address for google's DNS; you could use of course your ISP's or another; I use 8.8.8.8 as example (it's easy to remember). This is a quick fix only.
    – guiverc
    Jul 20 at 2:04










  • I am not sure what you mean by add : "nameserver 8.8.8.8" to the end of the /etc/resolv.conf file. Please elaborate
    – Philip Vestergaard-laustsen
    Jul 20 at 2:09
















up vote
0
down vote

favorite












Recently downloaded Ubuntu Gamepack via USB flash drive. All went well as far as I know and except for my internet problems all is well. I do not no why, and would like some assistance in troubleshooting the problem.



The system has no problems with connecting to the modem via Firefox when the default gateway is typed into the search tab but it cannot connect to anything else. I tried the ping command but it could not find any of the websites I tried.



The last piece of information I can come up with is the output of the ifconfig command that I ran in the terminal, which I will post below this text.



NOTE: If any extra information is required to troubleshoot feel free to ask for it.



enp2s0 Link encap:Ethernet HWaddr 4c:cc:6a:8e:47:a1 
inet addr:192.168.0.21 Bcast:192.168.0.255 Mask:255.255.255.0
inet6 addr: fe80::9c55:dc17:7b0a:e526/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:4552 errors:0 dropped:0 overruns:0 frame:0
TX packets:1295 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:1326711 (1.3 MB) TX bytes:180836 (180.8 KB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:42516 errors:0 dropped:0 overruns:0 frame:0
TX packets:42516 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:3342715 (3.3 MB) TX bytes:3342715 (3.3 MB)






share|improve this question





















  • Can you ping an external IP address; eg. ping 8.8.8.8 for google's DNS? If this works, but human addresses don't (eg. ping google.com fails), you have issues with DNS (domain name service; or what converts human names to the real IP addresses).
    – guiverc
    Jul 20 at 1:55










  • Did you really come over here to answer the same question again? Daim you are dedicated. If 8.8.8.8 is ping'ed it works. If Google.com is ping'ed it says that Google.com is an unknown host
    – Philip Vestergaard-laustsen
    Jul 20 at 2:02










  • What would you recommend doing about my dns issue?
    – Philip Vestergaard-laustsen
    Jul 20 at 2:03










  • that proves your internet & lan connection is working, but DNS isn't. A quick fix is to add "nameserver 8.8.8.8" to the end of the /etc/resolv.conf file. 8.8.8.8 is the ip address for google's DNS; you could use of course your ISP's or another; I use 8.8.8.8 as example (it's easy to remember). This is a quick fix only.
    – guiverc
    Jul 20 at 2:04










  • I am not sure what you mean by add : "nameserver 8.8.8.8" to the end of the /etc/resolv.conf file. Please elaborate
    – Philip Vestergaard-laustsen
    Jul 20 at 2:09












up vote
0
down vote

favorite









up vote
0
down vote

favorite











Recently downloaded Ubuntu Gamepack via USB flash drive. All went well as far as I know and except for my internet problems all is well. I do not no why, and would like some assistance in troubleshooting the problem.



The system has no problems with connecting to the modem via Firefox when the default gateway is typed into the search tab but it cannot connect to anything else. I tried the ping command but it could not find any of the websites I tried.



The last piece of information I can come up with is the output of the ifconfig command that I ran in the terminal, which I will post below this text.



NOTE: If any extra information is required to troubleshoot feel free to ask for it.



enp2s0 Link encap:Ethernet HWaddr 4c:cc:6a:8e:47:a1 
inet addr:192.168.0.21 Bcast:192.168.0.255 Mask:255.255.255.0
inet6 addr: fe80::9c55:dc17:7b0a:e526/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:4552 errors:0 dropped:0 overruns:0 frame:0
TX packets:1295 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:1326711 (1.3 MB) TX bytes:180836 (180.8 KB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:42516 errors:0 dropped:0 overruns:0 frame:0
TX packets:42516 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:3342715 (3.3 MB) TX bytes:3342715 (3.3 MB)






share|improve this question













Recently downloaded Ubuntu Gamepack via USB flash drive. All went well as far as I know and except for my internet problems all is well. I do not no why, and would like some assistance in troubleshooting the problem.



The system has no problems with connecting to the modem via Firefox when the default gateway is typed into the search tab but it cannot connect to anything else. I tried the ping command but it could not find any of the websites I tried.



The last piece of information I can come up with is the output of the ifconfig command that I ran in the terminal, which I will post below this text.



NOTE: If any extra information is required to troubleshoot feel free to ask for it.



enp2s0 Link encap:Ethernet HWaddr 4c:cc:6a:8e:47:a1 
inet addr:192.168.0.21 Bcast:192.168.0.255 Mask:255.255.255.0
inet6 addr: fe80::9c55:dc17:7b0a:e526/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:4552 errors:0 dropped:0 overruns:0 frame:0
TX packets:1295 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:1326711 (1.3 MB) TX bytes:180836 (180.8 KB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:42516 errors:0 dropped:0 overruns:0 frame:0
TX packets:42516 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:3342715 (3.3 MB) TX bytes:3342715 (3.3 MB)








share|improve this question












share|improve this question




share|improve this question








edited Jul 20 at 2:41









slm♦

232k65479649




232k65479649









asked Jul 20 at 1:51









Philip Vestergaard-laustsen

31




31











  • Can you ping an external IP address; eg. ping 8.8.8.8 for google's DNS? If this works, but human addresses don't (eg. ping google.com fails), you have issues with DNS (domain name service; or what converts human names to the real IP addresses).
    – guiverc
    Jul 20 at 1:55










  • Did you really come over here to answer the same question again? Daim you are dedicated. If 8.8.8.8 is ping'ed it works. If Google.com is ping'ed it says that Google.com is an unknown host
    – Philip Vestergaard-laustsen
    Jul 20 at 2:02










  • What would you recommend doing about my dns issue?
    – Philip Vestergaard-laustsen
    Jul 20 at 2:03










  • that proves your internet & lan connection is working, but DNS isn't. A quick fix is to add "nameserver 8.8.8.8" to the end of the /etc/resolv.conf file. 8.8.8.8 is the ip address for google's DNS; you could use of course your ISP's or another; I use 8.8.8.8 as example (it's easy to remember). This is a quick fix only.
    – guiverc
    Jul 20 at 2:04










  • I am not sure what you mean by add : "nameserver 8.8.8.8" to the end of the /etc/resolv.conf file. Please elaborate
    – Philip Vestergaard-laustsen
    Jul 20 at 2:09
















  • Can you ping an external IP address; eg. ping 8.8.8.8 for google's DNS? If this works, but human addresses don't (eg. ping google.com fails), you have issues with DNS (domain name service; or what converts human names to the real IP addresses).
    – guiverc
    Jul 20 at 1:55










  • Did you really come over here to answer the same question again? Daim you are dedicated. If 8.8.8.8 is ping'ed it works. If Google.com is ping'ed it says that Google.com is an unknown host
    – Philip Vestergaard-laustsen
    Jul 20 at 2:02










  • What would you recommend doing about my dns issue?
    – Philip Vestergaard-laustsen
    Jul 20 at 2:03










  • that proves your internet & lan connection is working, but DNS isn't. A quick fix is to add "nameserver 8.8.8.8" to the end of the /etc/resolv.conf file. 8.8.8.8 is the ip address for google's DNS; you could use of course your ISP's or another; I use 8.8.8.8 as example (it's easy to remember). This is a quick fix only.
    – guiverc
    Jul 20 at 2:04










  • I am not sure what you mean by add : "nameserver 8.8.8.8" to the end of the /etc/resolv.conf file. Please elaborate
    – Philip Vestergaard-laustsen
    Jul 20 at 2:09















Can you ping an external IP address; eg. ping 8.8.8.8 for google's DNS? If this works, but human addresses don't (eg. ping google.com fails), you have issues with DNS (domain name service; or what converts human names to the real IP addresses).
– guiverc
Jul 20 at 1:55




Can you ping an external IP address; eg. ping 8.8.8.8 for google's DNS? If this works, but human addresses don't (eg. ping google.com fails), you have issues with DNS (domain name service; or what converts human names to the real IP addresses).
– guiverc
Jul 20 at 1:55












Did you really come over here to answer the same question again? Daim you are dedicated. If 8.8.8.8 is ping'ed it works. If Google.com is ping'ed it says that Google.com is an unknown host
– Philip Vestergaard-laustsen
Jul 20 at 2:02




Did you really come over here to answer the same question again? Daim you are dedicated. If 8.8.8.8 is ping'ed it works. If Google.com is ping'ed it says that Google.com is an unknown host
– Philip Vestergaard-laustsen
Jul 20 at 2:02












What would you recommend doing about my dns issue?
– Philip Vestergaard-laustsen
Jul 20 at 2:03




What would you recommend doing about my dns issue?
– Philip Vestergaard-laustsen
Jul 20 at 2:03












that proves your internet & lan connection is working, but DNS isn't. A quick fix is to add "nameserver 8.8.8.8" to the end of the /etc/resolv.conf file. 8.8.8.8 is the ip address for google's DNS; you could use of course your ISP's or another; I use 8.8.8.8 as example (it's easy to remember). This is a quick fix only.
– guiverc
Jul 20 at 2:04




that proves your internet & lan connection is working, but DNS isn't. A quick fix is to add "nameserver 8.8.8.8" to the end of the /etc/resolv.conf file. 8.8.8.8 is the ip address for google's DNS; you could use of course your ISP's or another; I use 8.8.8.8 as example (it's easy to remember). This is a quick fix only.
– guiverc
Jul 20 at 2:04












I am not sure what you mean by add : "nameserver 8.8.8.8" to the end of the /etc/resolv.conf file. Please elaborate
– Philip Vestergaard-laustsen
Jul 20 at 2:09




I am not sure what you mean by add : "nameserver 8.8.8.8" to the end of the /etc/resolv.conf file. Please elaborate
– Philip Vestergaard-laustsen
Jul 20 at 2:09










1 Answer
1






active

oldest

votes

















up vote
0
down vote



accepted










First to test your can access external, try



ping 8.8.8.8


which confirms you are connected and can get external. If this works, but the pinging of google.com failed, it's a DNS issue.



A quick fix is to add



"nameserver 8.8.8.8"


to the end of /etc/resolv.conf. DNS is 'domain name service' & translates human names like google.com into their real ip address (numbers). This however is temporary and won't survive a reboot or networking services restart.



You make the change permanent via adding the nameserver to your NM (network manager) setup. On my Lubuntu 18.10 it's Preferences->Network->DNS and add a "8.8.8.8" there.



You could also add dns-addresses 8.8.8.8 8.8.4.4 to /etc/network/interfaces (you can use other DNS addresses instead of google's i've used as example) as per https://wiki.debian.org/NetworkConfiguration.



Sorry I don't know your GNU/Linux so I can't be precise as to what you'll see, but hopefully this will be a guide.






share|improve this answer





















  • Did that do the trick, is it marked as solved now?
    – Philip Vestergaard-laustsen
    Jul 20 at 2:50










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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
0
down vote



accepted










First to test your can access external, try



ping 8.8.8.8


which confirms you are connected and can get external. If this works, but the pinging of google.com failed, it's a DNS issue.



A quick fix is to add



"nameserver 8.8.8.8"


to the end of /etc/resolv.conf. DNS is 'domain name service' & translates human names like google.com into their real ip address (numbers). This however is temporary and won't survive a reboot or networking services restart.



You make the change permanent via adding the nameserver to your NM (network manager) setup. On my Lubuntu 18.10 it's Preferences->Network->DNS and add a "8.8.8.8" there.



You could also add dns-addresses 8.8.8.8 8.8.4.4 to /etc/network/interfaces (you can use other DNS addresses instead of google's i've used as example) as per https://wiki.debian.org/NetworkConfiguration.



Sorry I don't know your GNU/Linux so I can't be precise as to what you'll see, but hopefully this will be a guide.






share|improve this answer





















  • Did that do the trick, is it marked as solved now?
    – Philip Vestergaard-laustsen
    Jul 20 at 2:50














up vote
0
down vote



accepted










First to test your can access external, try



ping 8.8.8.8


which confirms you are connected and can get external. If this works, but the pinging of google.com failed, it's a DNS issue.



A quick fix is to add



"nameserver 8.8.8.8"


to the end of /etc/resolv.conf. DNS is 'domain name service' & translates human names like google.com into their real ip address (numbers). This however is temporary and won't survive a reboot or networking services restart.



You make the change permanent via adding the nameserver to your NM (network manager) setup. On my Lubuntu 18.10 it's Preferences->Network->DNS and add a "8.8.8.8" there.



You could also add dns-addresses 8.8.8.8 8.8.4.4 to /etc/network/interfaces (you can use other DNS addresses instead of google's i've used as example) as per https://wiki.debian.org/NetworkConfiguration.



Sorry I don't know your GNU/Linux so I can't be precise as to what you'll see, but hopefully this will be a guide.






share|improve this answer





















  • Did that do the trick, is it marked as solved now?
    – Philip Vestergaard-laustsen
    Jul 20 at 2:50












up vote
0
down vote



accepted







up vote
0
down vote



accepted






First to test your can access external, try



ping 8.8.8.8


which confirms you are connected and can get external. If this works, but the pinging of google.com failed, it's a DNS issue.



A quick fix is to add



"nameserver 8.8.8.8"


to the end of /etc/resolv.conf. DNS is 'domain name service' & translates human names like google.com into their real ip address (numbers). This however is temporary and won't survive a reboot or networking services restart.



You make the change permanent via adding the nameserver to your NM (network manager) setup. On my Lubuntu 18.10 it's Preferences->Network->DNS and add a "8.8.8.8" there.



You could also add dns-addresses 8.8.8.8 8.8.4.4 to /etc/network/interfaces (you can use other DNS addresses instead of google's i've used as example) as per https://wiki.debian.org/NetworkConfiguration.



Sorry I don't know your GNU/Linux so I can't be precise as to what you'll see, but hopefully this will be a guide.






share|improve this answer













First to test your can access external, try



ping 8.8.8.8


which confirms you are connected and can get external. If this works, but the pinging of google.com failed, it's a DNS issue.



A quick fix is to add



"nameserver 8.8.8.8"


to the end of /etc/resolv.conf. DNS is 'domain name service' & translates human names like google.com into their real ip address (numbers). This however is temporary and won't survive a reboot or networking services restart.



You make the change permanent via adding the nameserver to your NM (network manager) setup. On my Lubuntu 18.10 it's Preferences->Network->DNS and add a "8.8.8.8" there.



You could also add dns-addresses 8.8.8.8 8.8.4.4 to /etc/network/interfaces (you can use other DNS addresses instead of google's i've used as example) as per https://wiki.debian.org/NetworkConfiguration.



Sorry I don't know your GNU/Linux so I can't be precise as to what you'll see, but hopefully this will be a guide.







share|improve this answer













share|improve this answer



share|improve this answer











answered Jul 20 at 2:42









guiverc

17815




17815











  • Did that do the trick, is it marked as solved now?
    – Philip Vestergaard-laustsen
    Jul 20 at 2:50
















  • Did that do the trick, is it marked as solved now?
    – Philip Vestergaard-laustsen
    Jul 20 at 2:50















Did that do the trick, is it marked as solved now?
– Philip Vestergaard-laustsen
Jul 20 at 2:50




Did that do the trick, is it marked as solved now?
– Philip Vestergaard-laustsen
Jul 20 at 2:50












 

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